I use an Kaltura-CE 13.11.0 on 10 Server RPM Cluster.
All works fine. But I think i have a bug in my analytics.
The analytics works fine and all data are save.
But if i want the analytics for one specific Video the system only shows zeros.
This bug appears on all Videos.
If i want to download the CSV on the single Video page i get this error on “kaltlog”:
==> /opt/kaltura/log/kaltura_api_v3.log <== 2018-02-01 15:44:26 [9.003434] [hidden IP]   [API] [KExternalErrors::dieError] ERR: exception 'Exception' with message 'exiting on error 5 - required file was not found' in /opt/kaltura/app/infra/log/KalturaLog.php:83 Stack trace: #0 /opt/kaltura/app/alpha/apps/kaltura/lib/KExternalErrors.class.php(136): KalturaLog::err('exiting on erro...')
Does anyone know how to fix this?