I am a new user to Kaltura, and a dumb question, it seems Kaltura is open source and everyone could install and we can get support from this forum. So, wondering if I install Kaltura using my own hardware, do I need to pay any fee? And wondering what are the services which has cost (if I host Kaltura service/videos by my own hardware)?
If I want to host by myself (not SaaS), and if I met with any technical issues, do I need to pay service fee? Or if it is free, is there a channel I can pay fee to get better service if I host video and Kaltura service by myself?
Thanks Jess, I am fully confident for your team. I mean for private property reasons, if I want to do customization by myself (I can pay for your support, but want to customize code by ourselves and not sure the part of customized code), is there enough API or document to refer to? Thanks.