Using Kaltura integration with Canvas LMS to access Media Gallery:
After a change where the Kaltura Virtual Classroom join/start meeting button was relocated in the Media Gallery, it is sometimes hidden from the user due to the responsive web view. If the user’s resolution is too low, or browser window is too small, or browser is too far zoomed in, the join/start meeting button cannot be seen. This is common on computers connected to projectors that have a low resolution.
More importantly, this is common on mobile browsers. The screen size for the mobile browsers is causing the button to be hidden by the browser.
This ‘bug’ started when the button was moved from the same row as the +Add Media button, and moved to the top of the screen.
Our campus is very active in using Kaltura Meeting/Virtual Classroom, and this issue has plagued us since mid-August (when I opened a case about it). We’ve posted workarounds everywhere we can (maximize browser, increase resolution, zoom out browser view). But not everyone gets the message, and mobile seems to be out of luck.
Any suggestions? Is this common in all KAF (Canvas) integrations? Is there a fix in sight?