Videos not playing

Videos are not playing at all and when i try and clip or trimm the video i get Media not found

i also get this error message


In the shell on the server, run:
# . /etc/profile.d/kaltura*
# kaltlog

Then make the request and look at the log to find the error.
In parallel, also open the dev tools in your browser and look at the errors under the console and network tabs. Once you have the error, we can take from there.