Unable to use HTTP HDS or AKAMAI


I uploaded an mp4 file to Kaltura and it got converted automatically to different flavors.

Now when i try to previe and embed and use HTTP Progressive delivery method it works fine.

For some reason any other delivery method fails. I get a popup window saying Media Error.

Kaltlog shows:

2014-07-24 14:31:15 [0.014226] [] [810933347] [PS2] [KalturaStatement->execute] DEBUG: Sql took - 0.013768911361694 seconds
2014-07-24 14:31:15 [0.046898] [] [810933347] [PS2] [DeliveryProfilePeer::getDeliveryByPartner] ERR: exception ‘Exception’ with message ‘Delivery ID can’t be determined for partnerId [101] streamer type [hdnetworkmanifest] and media protocol [http]’ in /opt/kaltura/app/infra/log/KalturaLog.php:82
Stack trace:
#0 /opt/kaltura/app/alpha/lib/model/DeliveryProfilePeer.php(210): KalturaLog::err(‘Delivery ID can…’)

#19 {main}
2014-07-24 14:31:15 [0.000717] [] [810933347] [PS2] [KExternalErrors::dieError] ERR: exception ‘Exception’ with message ‘exiting on error 25 - wrong query attributes, This format is unsupported’ in /opt/kaltura/app/infra/log/KalturaLog.php:82
Stack trace:
#0 /opt/kaltura/app/alpha/apps/kaltura/lib/KExternalErrors.class.php(113): KalturaLog::err(‘exiting on erro…’)

Please note that i do not intend to use Kaltura CE for live-streaming for the moment. Phase 1 is to use it to Just serve offline videos compatible with all devices/platforms.

Thank you

Hi Patrick,

In order to have Akamai playback, you need to create a remote storage profile.
This currently involves making some manual API calls for the part of creating the delivery profile.
please see here for that part:

Then, to create a remove storage prof. go to admin_console, and, in the row of your partner, under the selectbox called ‘Profiles’ select ‘remote storage’.

Please let me know should you have more questions,