Service forbidden content blocked


I got this error message while I was testing some API:-
“The access to this service is forbidden since the specified partner is blocked”

Now I am not even able to login into my KMC, it says “UserId and password incorrect”.

Looks like account is blocked… how can I get it unlocked?


Is this a trial or a paid account? if trial, the most likely reason is that you exceeded your allowed quota. If it is a paid account, please open a ticket with our support team.