Reply button not working

Community Forums Player SDK
1

I am using Xcode 8 and Swift 3 and integrated Kaltura player. Following is the code:-

if (player == nil) {
// Account Params - 24096301
let config = KPPlayerConfig(server: “http://cdnapi.kaltura.com”, uiConfID: “24096301”, partnerId: “1742401”)
config?.entryId = "0_ijgtnbzq"
config?.cacheSize = 0.8

        player = KPViewController(configuration: config)
        player?.view.frame = playerContainerView.frame
        player?.loadPlayer(into: self)
        playerContainerView.addSubview(player.view)
        
    }

Once video is watched completely and I press on Reply button, it keeps showing loading icon but it never works. Any solutions?

2

Hey @mauligulati,

  1. Make sure you replace cacheSize from 0.8 to 100 as written below:
    https://vpaas.kaltura.com/documentation/Mobile-Video-Player-SDKs/iOS-Getting-Started.html#initialize-playerviewcontroller-for-fullscreen

  2. Can you switch to rc version:
    https://github.com/kaltura/player-sdk-native-ios/releases/tag/v2.6.0.rc3
    and let me know if it resolves your issue?
    v2.6.0 will be released this week.

Thanks,
Eliza

cc @oren_melamed, @itay_kinnrot