Permission error after upgrading to Kaltura 15.1.0

Community Forums
1

Hello Community,

I did upgrade my Kaltura Server from 14.0.0 to 15.1.0. The upgrade seems to went trough fine, but if I run the kaltlog command I I get an exception and a permission error:

/opt/kaltura/log/batch/validatelivemediaservers-0-2019-07-04.err.log <==
PHP Fatal error:  Uncaught exception 'KalturaClientException' with message 'failed to unserialize server result
PHP Class map could not be loaded' in /opt/kaltura/app/batch/client/KalturaClientBase.php:401
Stack trace:
#0 /opt/kaltura/app/batch/client/KalturaClient.php(2341): KalturaClientBase->doQueue()
--
  thrown in /opt/kaltura/app/batch/client/KalturaClientBase.php on line 401
PHP Warning:  file_get_contents(/opt/kaltura/app/cache//batch/classMap.cache): failed to open stream: Permission denied in /opt/kaltura/app/infra/KAutoloader.php on line 415
PHP Class map could not be loaded from path [/opt/kaltura/app/cache//batch/classMap.cache] file permissions [0600]

Can someone help me how I can fix this errors?

Thanks in advance,
Daniel

2

Hi @daniel_mueller_1,

See my reply here:

If this is Debian/Ubuntu, replace apache with www-data, which is the user Apache runs under in these distros.

Cheers,

3

@jess
Thanks!
It seems that the permission errors are gone :grinning::+1: