Hello,
for kaltura kmc it seems i forgot my password.
my email address which i logon with is navarisun@yahoo.com
jess
June 5, 2016, 11:18pm
2
Hello,
Is this an account on Kaltura’s SaaS or a CE?
# Frequently Asked Questions
### Before You Get Started Notes
* If you see a `#` at the beginning of a line, this line should be run as `root`.
### Commercial Editions and Paid Support
The Open Source Kaltura Platform is provided under the [AGPLv3 license](http://www.gnu.org/licenses/agpl-3.0.html) and with no commercial support or liability.
[Kaltura Inc.](http://corp.kaltura.com) also provides commercial solutions and services including pro-active platform monitoring, applications, SLA, 24/7 support and professional services. If you're looking for a commercially supported video platform with integrations to commercial encoders, streaming servers, eCDN, DRM and more - Start a [Free Trial of the Kaltura.com Hosted Platform](http://corp.kaltura.com/free-trial) or learn more about [Kaltura' Commercial OnPrem Edition™](http://corp.kaltura.com/Deployment-Options/Kaltura-On-Prem-Edition). For existing RPM based users, Kaltura offers commercial upgrade options.
### How to contribute
We value contributions from our CE user base very much. To make a contribution, follow the [See our CONTRIBUTERS doc](https://github.com/kaltura/platform-install-packages/blob/IX-9.19.0/doc/CONTRIBUTERS.md).
### Changing Apache configurations post install.
Sometimes, you may want to change deployment settings post installation, for example: replacing the domain, port or protocol, or changing the system to use SSL or stop using SSL.
You can run `/opt/kaltura/bin/kaltura-front-config.sh` as many times as you'd like with different values. The script will re-configure the system accordingly.
For instance, you may want to change the service URL, port or protocol.
show original
And, if you still can’t login, from the server’s shell, run:
and look at the errors outputted. Quite possibly, either your Sphinx or MySQL are down or malfunctioning…