No results displayed for 'video performance over time' in analytics module

Hi @jess,

one more question.
In our Kaltura system we have currently a problem within the analytics module. Everything works fine except for the video performance over time view for the detailed video.

Is this a general bug?

Thanks,

Kind regards

The problem seems to starts here:

mysql> select * from parameters;
±—±-----------±----------------------------------±----------±--------------------+
| id | process_id | parameter_name | int_value | date_value |
±—±-----------±----------------------------------±----------±--------------------+
| 2 | 0 | dim_sync_last_update | -1 | 2019-11-29 11:00:05 |
| 3 | 2 | fms_stale_session_days_limit | 3 | NULL |
| 8 | 0 | referencial_integrity_last_update | 0 | 2019-11-29 10:39:11 |
| 10 | 0 | convert_job_fact_last_update | 0 | 2019-11-14 13:08:45 |
| 4 | 0 | sync_last_execution_plays_views | 0 | NULL |
| 5 | 0 | sync_start_time_plays_views | 0 | NULL |
| 6 | 0 | sync_last_execution_kuser_storage | 0 | NULL |
| 7 | 0 | sync_start_time_kuser_storage | 0 | NULL |
| 9 | 9 | transcoding_errors_last_update | 0 | 2010-01-01 00:00:00 |
±—±-----------±----------------------------------±----------±--------------------+
9 rows in set (0.00 sec)

I think, sync_last_execution_plays_views has never been executed. But i see no errors in the logs.

I hope, the community or @jess can help.

Werner

See also: