Kaltura lecture and slides out of sync

Hi everyone. I have just started using Kaltura for the first time, recording a powerpoint lecture for an upcoming class. I could see it being very useful but I have immediately encountered an issue. When I have completed, saved and uploaded my video, the two components - the recording of me lecturing and the slides - are out of sync. Students watching would experience this as the slides skipping ahead 10 secs or so before I am done talking about them. Has anyone else experienced this? Is there some kind of fix?


Hello @camowens ,

Please open a support ticket or contact your account manager so that we can collect more data and assist you further.