Kaltura Capture Recording clipping off last dozen or so seconds

Hi all

I have one client who’s videos sometimes end before she clicks the stop recording. What I mean is, she hits stop recording, but it trims off 30 or so seconds off of the end, so she is missing the ending of her videos.

So far only 6/20 videos. She is using chrome and Kaltura Capture through moodle. I can see in the videos that aren’t affected that she is stopping the recording correctly, but in the other videos it just ends abruptly.

Any ideas what is causing this?

Jon