Hello,
We recently installed kaltura 16.04 on centos 7,
Everything works except for analytics,
We tried following troubleshooting guide but it did not help,
When running /opt/kaltura/bin/kaltura-run-dwh.sh it works but there is an error in logs,
[root@kaltura logs]# cat log_aggregation_perform_aggregations.log
2021/08/22 12:59:09 - Run kjbVar job - ERROR (version 4.2.1-stable, build 15952 from 2011-10-25 15.27.10 by buildguy) : Class not found
2021/08/22 12:59:09 - Run kjbVar job - ERROR (version 4.2.1-stable, build 15952 from 2011-10-25 15.27.10 by buildguy) : org.kaltura.mapping.MappingFiledRunnerMeta
2021/08/22 12:59:09 - Run kjbVar job - ERROR (version 4.2.1-stable, build 15952 from 2011-10-25 15.27.10 by buildguy) :
2021/08/22 12:59:09 - Run kjbVar job - ERROR (version 4.2.1-stable, build 15952 from 2011-10-25 15.27.10 by buildguy) : at org.pentaho.di.core.plugins.PluginRegistry.loadClass(PluginRegistry.java:364)
2021/08/22 12:59:09 - Run kjbVar job - ERROR (version 4.2.1-stable, build 15952 from 2011-10-25 15.27.10 by buildguy) : at org.pentaho.di.core.plugins.PluginRegistry.loadClass(PluginRegistry.java:240)
2021/08/22 12:59:09 - Run kjbVar job - ERROR (version 4.2.1-stable, build 15952 from 2011-10-25 15.27.10 by buildguy) : at org.pentaho.di.trans.step.StepMeta.(StepMeta.java:234)
2021/08/22 12:59:09 - Run kjbVar job - ERROR (version 4.2.1-stable, build 15952 from 2011-10-25 15.27.10 by buildguy) : … 10 more
2021/08/22 12:59:09 - Run kjbVar job - ERROR (version 4.2.1-stable, build 15952 from 2011-10-25 15.27.10 by buildguy) : Caused by: java.lang.ClassNotFoundException: org.kaltura.mapping.MappingFiledRunnerMeta
2021/08/22 12:59:09 - Run kjbVar job - ERROR (version 4.2.1-stable, build 15952 from 2011-10-25 15.27.10 by buildguy) : at java.net.URLClassLoader.findClass(URLClassLoader.java:382)
2021/08/22 12:59:09 - Run kjbVar job - ERROR (version 4.2.1-stable, build 15952 from 2011-10-25 15.27.10 by buildguy) : at java.lang.ClassLoader.loadClass(ClassLoader.java:418)
2021/08/22 12:59:09 - Run kjbVar job - ERROR (version 4.2.1-stable, build 15952 from 2011-10-25 15.27.10 by buildguy) : at sun.misc.Launcher$AppClassLoader.loadClass(Launcher.java:352)
2021/08/22 12:59:09 - Run kjbVar job - ERROR (version 4.2.1-stable, build 15952 from 2011-10-25 15.27.10 by buildguy) : at java.lang.ClassLoader.loadClass(ClassLoader.java:351)
2021/08/22 12:59:09 - Run kjbVar job - ERROR (version 4.2.1-stable, build 15952 from 2011-10-25 15.27.10 by buildguy) : at org.pentaho.di.core.plugins.KettleURLClassLoader.loadClass(KettleURLClassLoader.java:80)
2021/08/22 12:59:09 - Run kjbVar job - ERROR (version 4.2.1-stable, build 15952 from 2011-10-25 15.27.10 by buildguy) : at java.lang.ClassLoader.loadClass(ClassLoader.java:351)
2021/08/22 12:59:09 - Run kjbVar job - ERROR (version 4.2.1-stable, build 15952 from 2011-10-25 15.27.10 by buildguy) : at org.pentaho.di.core.plugins.PluginRegistry.loadClass(PluginRegistry.java:357)
2021/08/22 12:59:09 - Run kjbVar job - ERROR (version 4.2.1-stable, build 15952 from 2011-10-25 15.27.10 by buildguy) : … 12 more
[root@kaltura logs]# cat log_events_events.log
2021/08/22 04:00:11 - Process events - Loading transformation from XML file [/opt/kaltura/dwh/etlsource//events/process/process_file.ktr]
2021/08/22 04:00:11 - process_events - ERROR (version 4.2.1-stable, build 15952 from 2011-10-25 15.27.10 by buildguy) : org.pentaho.di.core.exception.KettleException:
2021/08/22 04:00:11 - process_events - ERROR (version 4.2.1-stable, build 15952 from 2011-10-25 15.27.10 by buildguy) : Unexpected error during transformation metadata load
2021/08/22 04:00:11 - process_events - ERROR (version 4.2.1-stable, build 15952 from 2011-10-25 15.27.10 by buildguy) :
2021/08/22 04:00:11 - process_events - ERROR (version 4.2.1-stable, build 15952 from 2011-10-25 15.27.10 by buildguy) : Error reading object from XML file
2021/08/22 04:00:11 - process_events - ERROR (version 4.2.1-stable, build 15952 from 2011-10-25 15.27.10 by buildguy) :
2021/08/22 04:00:11 - process_events - ERROR (version 4.2.1-stable, build 15952 from 2011-10-25 15.27.10 by buildguy) : Unable to load step info from XML step nodeorg.pentaho.di.core.exception.KettlePluginException:
2021/08/22 04:00:11 - process_events - ERROR (version 4.2.1-stable, build 15952 from 2011-10-25 15.27.10 by buildguy) : Class not found
2021/08/22 04:00:11 - process_events - ERROR (version 4.2.1-stable, build 15952 from 2011-10-25 15.27.10 by buildguy) : org.kaltura.dimensionlookup.CombinationLookupMeta
Those are the plugins i have installed:
[root@kaltura logs]# ls -lah /opt/kaltura/pentaho/pdi/plugins/steps/
total 0
drwxr-xr-x. 12 kaltura kaltura 215 Aug 19 14:07 .
drwxr-xr-x. 12 kaltura kaltura 239 Jul 25 15:48 …
drwxr-xr-x. 7 kaltura kaltura 121 Aug 19 14:06 DimLookup
drwxr-xr-x. 2 kaltura kaltura 56 Jul 25 15:48 DummyPlugin
drwxr-xr-x. 6 kaltura kaltura 110 Aug 19 14:06 FetchFTPFile
drwxr-xr-x. 6 kaltura kaltura 116 Aug 19 14:06 GetFTPFileNames
drwxr-xr-x. 7 kaltura kaltura 139 Aug 19 14:07 MappingFieldRunner
drwxr-xr-x. 7 kaltura kaltura 129 Aug 19 14:07 MySQLInserter
drwxr-xr-x. 2 kaltura kaltura 53 Aug 19 14:06 resources
drwxr-xr-x. 2 kaltura kaltura 87 Jul 25 15:48 S3CsvInput
drwxr-xr-x. 6 kaltura kaltura 109 Aug 19 14:06 SalesForceOutput
drwxr-xr-x. 2 kaltura kaltura 67 Jul 25 15:48 ShapeFileReader3
[root@kaltura logs]# ls -lah /opt/kaltura/dwh/pentaho-plugins/
total 0
drwxr-xr-x. 14 kaltura kaltura 283 Jul 26 11:52 .
drwxr-xr-x. 14 kaltura kaltura 187 Jul 26 11:52 …
drwxr-xr-x. 6 kaltura root 102 Jul 26 11:52 DimLookup32
drwxr-xr-x. 6 kaltura root 102 Jul 26 11:52 DimLookup42
drwxr-xr-x. 5 kaltura root 88 Jul 26 11:52 FetchFTPFile32
drwxr-xr-x. 5 kaltura root 88 Jul 26 11:52 FetchFTPFile42
drwxr-xr-x. 5 kaltura root 91 Jul 26 11:52 GetFTPFileNames32
drwxr-xr-x. 5 kaltura root 91 Jul 26 11:52 GetFTPFileNames42
drwxr-xr-x. 6 kaltura root 111 Jul 26 11:52 MappingFieldRunner32
drwxr-xr-x. 6 kaltura root 111 Jul 26 11:52 MappingFieldRunner42
drwxr-xr-x. 6 kaltura root 106 Jul 26 11:52 MySQLInserter32
drwxr-xr-x. 6 kaltura root 106 Jul 26 11:52 MySQLInserter42
drwxr-xr-x. 2 kaltura kaltura 53 Jul 26 11:52 resources
drwxr-xr-x. 6 kaltura root 109 Jul 26 11:52 SalesForceOutput32
[root@kaltura logs]#