Issue on LG WebOS after upgrade to 14.5


#1

Hello, after I upgraded to 14.5 WebOS LG TVs stopped working.
They get stuck on the kaltura spinner before showing the play button.
How can I troubleshoot it?


#2

Hi @jeansalim83,

Please see my response here:


#3

The issue is that this is an LG Television using Webos which I can’t debug there.


#4

Have you tried to reproduce with http://webostv.developer.lge.com/sdk/tools/emulator/introduction-emulator/?


#5

Hello Jess, I tried it and it doesn’t have the web browser included in the emulator.
Can you point me in which direction I can debug on the Kaltura server? Using kaltlog isn’t enough for this task.