I managed to setup kaltura-base-13.16.0-1.noarch on a redhat 7.4 system via yum and had it running relatively smoothly. But, I removed this version, ran yum update and got the latest version (kaltura-base-13.17.0-19.noarch), though now I’m able to install successfully without errors, but can only get to the start/index.php page.
Attempting to open the admin console produces a white screen with the following error in the browser:
An error occurred
(error code: Server:INVALID_KS)
====
The following is output by kaltlog when the admin console loads
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2018-04-19 13:30:11 [0.000519] [10.111.46.15] [1007347536] [4] [API] [ks->logError] ERR: exception ‘Exception’ with message ‘Hash [3fd73955b4f548ab87c1fc2bca2f2dc728fd8a21] doesn’t match the sha1 on the salt on partner [-2].’ in /opt/kaltura/app/infra/log/KalturaLog.php:83
Stack trace:
#0 /opt/kaltura/app/alpha/apps/kaltura/lib/webservices/kSessionUtils.class.php(743): KalturaLog::err(‘Hash [3fd73955b…’)
#9 {main}
2018-04-19 13:30:11 [0.000386] [10.111.46.15] [1007347536] [5] [API] [kCoreException->__construct] ERR: exception ‘kCoreException’ with message ‘INVALID_STR’ in /opt/kaltura/app/alpha/apps/kaltura/lib/kCurrentContext.class.php:219
Stack trace:
#0 /opt/kaltura/app/api_v3/lib/KalturaDispatcher.php(79): kCurrentContext::initKsPartnerUser(‘M2ZkNzM5NTViNGY…’, NULL, ‘’)
2018-04-19 13:30:11 [0.000091] [1511924712] [10] [%context%] [Kaltura_Client_ClientBase->doQueue] DEBUG: execution time for [****://videos.de.ryerson.ca/api_v3/service/systempartner_systempartner/action/getPackages]: [0.0089931488037109]
2018-04-19 13:30:11 [0.001029] [1511924712] [11] [%context%] [ErrorController->errorAction] ERR: exception ‘Kaltura_Client_Exception’ with message ‘Invalid KS “M2ZkNzM5NTViNGY1NDhhYjg3YzFmYzJiY2EyZjJkYzcyOGZkOGEyMXwtMjstMjsxNTIzNjM5ODE3OzI7MTUyMzU1MzQxNy4yMjgyO2dyZWcuZ2F5QHJ5ZXJzb24uY2E7ZGlzYWJsZWVudGl0bGVtZW50Ozs=”, Error “-1,INVALID_STR”’ in /opt/kaltura/app/admin_console/lib/Kaltura/Client/ClientBase.php:937
Stack trace:
#0 /opt/kaltura/app/admin_console/lib/Kaltura/Client/ClientBase.php(953): Kaltura_Client_ClientBase->getKalturaAPIException(‘Invalid KS "M2Z…’, ‘INVALID_KS’, Array)
===
Opening the KMC produces a blank screen, and the following kaltlog output
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2018-04-19 13:31:58 [0.000069] [1374602145] [10] [%context%] [Kaltura_Client_ClientBase->doQueue] DEBUG: execution time for [http://videos.de.ryerson.ca/api_v3/service/systempartner_systempartner/action/getPackages]: [0.0065040588378906]
2018-04-19 13:31:58 [0.000771] [1374602145] [11] [%context%] [ErrorController->errorAction] ERR: exception ‘Kaltura_Client_Exception’ with message ‘Invalid KS “M2ZkNzM5NTViNGY1NDhhYjg3YzFmYzJiY2EyZjJkYzcyOGZkOGEyMXwtMjstMjsxNTIzNjM5ODE3OzI7MTUyMzU1MzQxNy4yMjgyO2dyZWcuZ2F5QHJ5ZXJzb24uY2E7ZGlzYWJsZWVudGl0bGVtZW50Ozs=”, Error “-1,INVALID_STR”’ in /opt/kaltura/app/admin_console/lib/Kaltura/Client/ClientBase.php:937
Stack trace:
#0 /opt/kaltura/app/admin_console/lib/Kaltura/Client/ClientBase.php(953): Kaltura_Client_ClientBase->getKalturaAPIException(‘Invalid KS "M2Z…’, ‘INVALID_KS’, Array)
===
Running the kaltura-sanity.sh, the following, truncated, errors occur that I’m not sure how to address. Other than these everything else passes
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[Check kaltura-batch daemon status] [PASSED, RC: 0] - [.027489203]
/opt/kaltura/bin/kaltura-sanity.sh: line 77: monit: command not found
Napping 1 seconds to allow the daemon kaltura-batch to finish its init after monit restarted it…
Napping 2 seconds to allow the daemon kaltura-batch to finish its init after monit restarted it…
Napping 3 seconds to allow the daemon kaltura-batch to finish its init after monit restarted it…
Napping 4 seconds to allow the daemon kaltura-batch to finish its init after monit restarted it…
Napping 5 seconds to allow the daemon kaltura-batch to finish its init after monit restarted it…
/opt/kaltura/bin/kaltura-sanity.sh: line 77: monit: command not foundNapping 6 seconds to allow the daemon kaltura-batch to finish its init after monit restarted it…
…
[Check memcached daemon status] [PASSED, RC: 0] - [.020086648]
/opt/kaltura/bin/kaltura-sanity.sh: line 77: monit: command not found
…
[expected]
[DWH cycle] [FAILED, RC: 255] - [28.392236643]
…
[expected]
[Red5 file upload] [SKIPPED as OflaDemo isn’t configured]
see: ****github.com/kaltura/platform-install-packages/blob/master/doc/install-kaltura-redhat-based.md#configure-red5-server
===
Here’s to answer file content, with the PWDs and http’s replaced with **** (cant post more than two http://)
videos.de.ryerson.ca won’t be accessible outside our local network.
TIME_ZONE=“America/Toronto”
KALTURA_FULL_VIRTUAL_HOST_NAME=“videos.de.ryerson.ca”
KALTURA_VIRTUAL_HOST_NAME=“videos.de.ryerson.ca”
DB1_HOST=“127.0.0.1”
DB1_PORT=“3306”
DB1_PASS=“"
DB1_NAME=“kaltura”
DB1_USER=“kaltura”
SERVICE_URL="://videos.de.ryerson.ca"
SPHINX_SERVER1=“127.0.0.1”
SPHINX_SERVER2=“127.0.0.1”
DWH_HOST=“127.0.0.1”
DWH_PORT=“3306”
ADMIN_CONSOLE_ADMIN_MAIL=“greg.gay@ryerson.ca”
ADMIN_CONSOLE_PASSWORD=""
CDN_HOST=“videos.de.ryerson.ca”
KALTURA_VIRTUAL_HOST_PORT=“80”
SUPER_USER=“root”
SUPER_USER_PASSWD=""
ENVIRONMENT_NAME=“Ryerson Video Platform”
DWH_PASS="****”
PROTOCOL=“http”
PRIMARY_MEDIA_SERVER_HOST=“videos.de.ryerson.ca”
USER_CONSENT=“1”
CONTACT_MAIL=“greg.gay@ryerson.ca”
VOD_PACKAGER_HOST=“videos.de.ryerson.ca”
VOD_PACKAGER_PORT=“88”
IP_RANGE=“141.117.217.0-141.117.217.255”
WWW_HOST=“videos.de.ryerson.ca”
===
Not sure where to go from here. Any help would be appreciated.