I have a Problem with the HTML5 Player.
I use Kaltura Video Platform - Community Edition 12.3.0 in a cluster but only with Apache (no nginx/VOD).
In our TestSystem the Html5 Player work like a charm.
In our LiveSystem the HTML5 Player tries to use HLS and try to use the VOD server.(That not exist)
Full Image Link
I tried to disable other Transfer Methods but without success.
Some Ideas ?
Uou can set disableHLSOnjs to true in the player’s UI vars and it will play progressive HTTP instead but I wouldn’t recommend it.
Any specific reason why you don’t want to use Nginx with the vod module?
See a more elaborate answer about how this works in this thread: Install kaltura without nginx
we cant use Nginx
Our Server Hoster (managed) dont allow us to use Nginx.
I added your UI var. No success
Sitenode: Flashplayer Works fine without changes.
Are you sure it’s not due to caching? try to create a new player adding this var and see if that works. Also, what player version are we talking about?
I use Player version v2.48.1.
I created a new player but also with noch success
I also tried to change the default in the Database.
Now the player tries to get m3u8 Files form the apache (mediathek.test.com) instead of using (vod.mediathek.test.com).
Please provide a test URL and also, the output for:
select * from delivery_profile where partner_id in ($YOUR_PARTNER,0)\G
While masking tokens, if you’re using any.