Getting thumbnail API to work?

Here is one of my thumParams that I’m trying to get working, am I missing anything? It’s not showing up yet but I wonder if its because of my remote storage settings. I don’t mind serving it on Kaltura either way because I plan on using a different resizer anyway, so I just want a big source file as a thumbnail. Some relevant fields I see are things like sourceRemoteStorageProfileId or remoteStorageProfileIds , but I don’t see the documentation of what those do.

<item>
                <objectType>KalturaThumbParams</objectType>
                <relatedObjects>
                </relatedObjects>
                <id>40</id>
                <partnerId>108</partnerId>
                <name>720thumb</name>
                <systemName>
                </systemName>
                <description>
                </description>
                <createdAt>1465425561</createdAt>
                <isSystemDefault>0</isSystemDefault>
                <tags>
                </tags>
                <requiredPermissions>
                </requiredPermissions>
                <sourceRemoteStorageProfileId>0</sourceRemoteStorageProfileId>
                <remoteStorageProfileIds>
                </remoteStorageProfileIds>
                <mediaParserType>0</mediaParserType>
                <sourceAssetParamsIds>
                </sourceAssetParamsIds>
                <cropType>5</cropType>
                <quality>
                </quality>
                <cropX>
                </cropX>
                <cropY>
                </cropY>
                <cropWidth>0</cropWidth>
                <cropHeight>
                </cropHeight>
                <videoOffset>
                </videoOffset>
                <width>1280</width>
                <height>720</height>
                <scaleWidth>
                </scaleWidth>
                <scaleHeight>
                </scaleHeight>
                <backgroundColor>
                </backgroundColor>
                <sourceParamsId>
                </sourceParamsId>
                <format>jpg</format>
                <density>
                </density>
                <stripProfiles>
                </stripProfiles>
                <videoOffsetInPercentage>
                </videoOffsetInPercentage>
            </item>

this is currently how they show in my org:

Hello

in your remote storage policies
set delivery to remote storage first
instead of remote storage only

1 Like

Thanks, that works great. Any reason why thumbnails aren’t served via remote storage?