Error while installing Kaltura on Ubuntu Xenial

Dear all,

In trying to install Kaltura on Ubuntu Xenial, the installing process ends with this error message:

dpkg: dependency problems prevent configuration of kaltura-front:
kaltura-front depends on php-apc | php-apcu | kaltura-php7-apcu; however:
Package php-apc is not installed.
Package kaltura-php7-apcu which provides php-apc is not configured yet.
Package php-apcu is not installed.
Package kaltura-php7-apcu is not configured yet.

dpkg: error processing package kaltura-front (–configure):
dependency problems - leaving unconfigured
Processing triggers for libc-bin (2.23-0ubuntu11.2) …
Processing triggers for ureadahead (0.100.0-19.1) …
Processing triggers for systemd (229-4ubuntu21.29) …
Processing triggers for libgdk-pixbuf2.0-0:amd64 (2.32.2-1ubuntu1.6) …
Processing triggers for libapache2-mod-php7.0 (7.0.33-0ubuntu0.16.04.16) …
Errors were encountered while processing:
kaltura-php7-apcu
kaltura-front
E: Sub-process /usr/bin/dpkg returned an error code (1)
Failed to perform requested operation on package. Trying to recover:
Setting up kaltura-php7-apcu (5.1.0-3) …
/var/lib/dpkg/info/kaltura-php7-apcu.postinst: 9: /var/lib/dpkg/info/kaltura-php7-apcu.postinst: /opt/kaltura/bin/php7enmod: not found
dpkg: error processing package kaltura-php7-apcu (–configure):
subprocess installed post-installation script returned error exit status 127
dpkg: dependency problems prevent configuration of kaltura-front:
kaltura-front depends on php-apc | php-apcu | kaltura-php7-apcu; however:
Package php-apc is not installed.
Package kaltura-php7-apcu which provides php-apc is not configured yet.
Package php-apcu is not installed.
Package kaltura-php7-apcu is not configured yet.

dpkg: error processing package kaltura-front (–configure):
dependency problems - leaving unconfigured
Errors were encountered while processing:
kaltura-php7-apcu
kaltura-front

php7enmod indeed can’t be found. apt install -f doesn’t help either. Any suggestions?

Regards,

Peter

Hello @PkMVfJ,

The kaltura-php7-* packages are not needed for Xenial. They were created for Ubuntu 14.04.
Ubuntu 16.04 (Xenial) already includes packages for PHP 7 in its official repos.
Please follow the installation guide here: https://github.com/kaltura/platform-install-packages/blob/Propus-16.15.0/doc/install-kaltura-xenial.md

Thanks,

Hi @jess,

Many thanks for your help! I am confused, because that´s exactly the guide I followed and which resulted in above mentioned errors. Any further suggestions?

Kind regards,

Peter