Entity media not found

Community Forums Backend Server Support
1

Hi,
I would like to thank you on such amazing platform, it’s really awsome
I have installed Kaltura using “Single-server All-In-One Docker container Installation”
Everything works just fine except after uploading a video it looks like this:
not-found

I’m using Kaltura node js SDK and I can create a session and list the media but the result of media list is empty because the video ID is not found
Can anyone please help,
Thanks in advanced

2

Hello Nabed,

1º You must look for the ID of your uiconf (player):

image
image1920×941 120 KB

2º Now you can access to admin_console (Tab “Ui Conf”) and search your uiconf and change version of HTML5 from version v2.80 to the latest version that exists in the system --> You can put {latest} :

image
image1410×368 27.9 KB

3

Hi all,

While @angober’s suggestion is a good one, v2.80 is indeed the latest version and you should have it.
What is the output for:

rpm -q kaltura-html5lib
?

Thanks,