Embeded video doesn't load

Dear forum members

I have a Kaltura community server, and when I try to visualize a video, it doesn’t load, and only keep doing this:


Can you help us please?

Warmest regards.

Hello @kaneytha,

Please see Player shows a black screen or is stuck loading the video


thank you
Yes, this is my problem, i don’t update the data base with de new configuration nginx SSL, i did the update and now it’s work fine

Glad to hear that, @kaneytha.