Clipping not available/Grayed Out

kern · October 12, 2021, 2:26pm

I am running a cluster installation of Kaltura (currently version 16.5) on RedHat.

I would like to enable the clipping feature for my users, which already was enabled in the configuration for the publisher.

For some reason the Video Editor and Clipping is grayed out when I am logged in with kmcng.

Does anyone know what could be causing this being unavailable?

kern · October 12, 2021, 2:29pm

I can edit it to be enabled, but this obviously only changes the ui.

jess · October 14, 2021, 9:24pm

Hi @kern,

Please see my response here: Kaltura player doesn't play - #6 by jess

Thanks,

sbornheimer · August 26, 2022, 5:04pm

Hello @jess , I have this same question. We are trying to do an edit on a video and the editor is greyed out. I went to the link above “Kaltura Player doesn’t play - #6 by Jess” but I didn’t find a resolution on that page.

sbornheimer · August 26, 2022, 5:05pm

@kern Did you ever figure this out?

kern · August 29, 2022, 7:39am

Hi @sbornheimer,

The Editor ist part of the commercial offering of Kaltura.
The CE - Community Edition is just not adjusted to it.

There is the possibility to develop your own Editor and use it via this button.
Our customer decided against developing one due to it being to expensive.

Greetings.

alphayash · September 10, 2022, 9:50am

I am facing the same problem and I am still undecided whether to develop my own editor or not.

alphayash · September 12, 2022, 2:16am

No replyyy…? can anybody help?

cassildaedward · October 6, 2022, 5:26am

I am working on a Digital display screen and facing the same issue while working with a video. Does anyone have the solution