Universal studio not visible

Hello Jess,

You are the best! v2.36 installed, listed v2.35 in studio.ini. After executing your steps it works.

Again many thanks!

Frans

Hi,

sorry I have same problem and I’m new on kaltura.

My version is 2.9 but I dont understand which file I have to modify … be patient with me :smile:

Giuseppe

No problem. See answer in Universal Studio err 404 as this is a duplicate issue.
Also, not sure what you mean by “My version is 2.9”? the Kaltura server is of version 11.3.0 at the moment, the Studio is 2.0.2…

2.9 is my html5lib version.

Thank you again

Your HTML5lib should be 2.37.3 if you installed latest.
# rpm -q kaltura-html5lib

in any event, is the Studio issue resolved?

Hello,

yes is it. But I dont understand what I have to do to activate Studio.

This is the message:
The requested URL /apps/studio/v2.0.2/index.html was not found on this server.

Did you upgrade to latest and run the config scripts like I wrote?
What is the output for:
# rpm -q kaltura-html5-studio
?

kaltura-html5-studio-v2.0.1-1.noarch

You need to follow my instructions here: Universal Studio err 404 and update it.

I followed that instructions

Hi,

What are the contents of /etc/yum.repos.d/kaltura.repo?
Also, output for:
# yum info kaltura-html5-studio

Hi,

URL: http://kaltura.org/

[Kaltura]
name = Kaltura Server
baseurl = http://installrepo.kaltura.org/releases/latest/RPMS/$basearch/
gpgkey = http://installrepo.kaltura.org/releases/RPM-GPG-KEY-kaltura
gpgcheck = 1
enabled = 1

[Kaltura-noarch]
name = Kaltura Server arch independent
baseurl = http://installrepo.kaltura.org/releases/latest/RPMS/noarch
gpgkey = http://installrepo.kaltura.org/releases/RPM-GPG-KEY-kaltura
gpgcheck = 1
enabled = 1

====================================================================0

yum info kaltura-html5-studio
Loaded plugins: fastestmirror
Loading mirror speeds from cached hostfile

  • base: mirror0.babylon.network
  • extras: mirror1.babylon.network
  • updates: mirror.w2k.ch
    Installed Packages
    Name : kaltura-html5-studio
    Arch : noarch
    Version : v2.0.2
    Release : 1
    Size : 2.0 M
    Repo : installed
    Summary : Kaltura Open Source Video Platform
    URL : https://github.com/kaltura/player-studio/releases/download/v2.0.2/studio_v2.0.2.zip
    License : AGPLv3+
    Description : Kaltura is the world’s first Open Source Online Video Platform, transforming the
    : way people work, learn, and entertain using online video.
    : The Kaltura platform empowers media applications with advanced video management,
    : publishing, and monetization tools that increase their reach and monetization and
    : simplify their video operations. Kaltura improves productivity and interaction
    : among millions of employees by providing enterprises powerful online video tools
    : for boosting internal knowledge sharing, training, and collaboration, and for more
    : effective marketing. Kaltura offers next generation learning for millions of
    : students and teachers by providing educational institutions disruptive online
    : video solutions for improved teaching, learning, and increased engagement across
    : campuses and beyond. For more information visit: http://corp.kaltura.com,
    : http://www.kaltura.org and http://www.html5video.org.
    :
    : This package installs the Kaltura HTML5 Studio.

Hi

I can see only flash studio. Universal studio is white

does:
# rpm -q kaltura-html5-studio
now return v2.0.2? if not, then you still need to upgrade the package…
And, if yes, did you run kaltura-config-all.sh after updating?

Hello

kaltura-html5-studio-v2.0.2-1.noarch

and then kaltura-config-all.sh

with some error:
PHP Warning: Module ‘memcache’ already loaded in Unknown on line 0
PHP Warning: PHP Startup: Unable to load dynamic library ‘/usr/lib64/php/modules/memcached.so’ - libmemcached.so.11: cannot open shared object file: No such file or directory in Unknown on line 0

now I can see Universal …

thank you a lot Jess

now I see for this php error

This error means that you have two attempts to load the PHP memcache extension in your PHP INIs.
One of the is successful, and the other, which is unneeded and is trying to load /usr/lib64/php/modules/memcached.so fails because /usr/lib64/php/modules/memcached.so relies on libmemcached.so.11, which does not exist.
You should:
# grep memcache.so /etc/php* -r
and find where this attempt is done and get rid of it.

Hi! I get this on Fiddler when I try to use the “universal studio” and its not visible or not load, just a blank screen below the menu.

HTTP/1.1 404 Not Found
Date: Thu, 16 Jun 2016 23:58:17 GMT
Server: Apache/2.2.15 (CentOS)
Content-Length: 323
Connection: close
Content-Type: text/html; charset=iso-8859-1

404 Not Found

Not Found

The requested URL /html5/html5lib//mwEmbedLoader.php was not found on this server.


Apache/2.2.15 (CentOS) Server at vps-XXXXXX-x.xxxxxx.com Port 80

I’m using CE 11.16 fresh install.

Hello,

This is a known issue. Please edit:
/opt/kaltura/apps/studio/v2.0.5/studio.ini
and replace @HTML5_VER@ with v2.44, the reload the Apache and you should be good.

It will get fixed in the next release.

Do let me know if after doing so you’re still having issues.