I have installed the Kaltura CE 10.0.0 on CentOS, every thing got installed perfectly and sanity test passed.
# rpm -qa kaltura-kmc
kaltura-kmc-v5.37.32-1.noarch
# rpm -qa kaltura-base
kaltura-base-10.0.0-9.noarch
After the installation visited Kaltura Admin Console and created Publisher Account and added a Publisher to use the KMC.
After login to KMC got Error “Internal Error” after selecting OK (Ignored).
Selected “Upload From Desktop” and selected a MP4 File and selected “Upload” then after some time got error “Failed to upload <file_name> file”.
I tried to upload different types of files but all failed, logs are as below:
> [0.000416] [xx.xx.xx.xx] [2003608251] [PS2] [KExternalErrors::dieError] ERR: exception 'Exception' with message 'exiting on error 6 - requested flavor was not found' in /opt/kaltura/app/infra/log/KalturaLog.php:82
> Stack trace:
> [0.000651] [xx.xx.xx.xx] [1833893426] [PS2] [kCoreException->__construct] ERR: exception 'kFileSyncException' with message 'no ready filesync on current DC' in /opt/kaltura/app/alpha/apps/kaltura/lib/myEntryUtils.class.php:780
> Stack trace:
> [0.000558] [xx.xx.xx.xx] [1536857479] [PS2] [kCoreException->__construct] ERR: exception 'kFileSyncException' with message 'no ready filesync on current DC' in /opt/kaltura/app/alpha/apps/kaltura/lib/myEntryUtils.class.php:780
> Stack trace:
> [0.000468] [xx.xx.xx.xx] [167203958] [PS2] [kCoreException->__construct] ERR: exception 'kFileSyncException' with message 'no ready filesync on current DC' in /opt/kaltura/app/alpha/apps/kaltura/lib/myEntryUtils.class.php:780
> Stack trace:
> [0.000875] [xx.xx.xx.xx] [1993906197] [PS2] [kCoreException->__construct] ERR: exception 'kFileSyncException' with message 'no ready filesync on current DC' in /opt/kaltura/app/alpha/apps/kaltura/lib/myEntryUtils.class.php:780
> Stack trace:
> [0.000333] [xx.xx.xx.xx] [1993906197] [PS2] [entry->getLocalThumbFilePath] ERR: exception 'Exception' with message 'No ready fileSync found on any DC.' in /opt/kaltura/app/infra/log/KalturaLog.php:82
> Stack trace:
> [0.000436] [xx.xx.xx.xx] [167203958] [PS2] [entry->getLocalThumbFilePath] ERR: exception 'Exception' with message 'No ready fileSync found on any DC.' in /opt/kaltura/app/infra/log/KalturaLog.php:82
> Stack trace:
> [0.000452] [xx.xx.xx.xx] [167203958] [PS2] [KExternalErrors::dieError] ERR: exception 'Exception' with message 'exiting on error 10 - missing thumbnail fileSync for entry' in /opt/kaltura/app/infra/log/KalturaLog.php:82
> Stack trace:
> [0.007675] [xx.xx.xx.xx] [1993906197] [PS2] [KExternalErrors::dieError] ERR: exception 'Exception' with message 'exiting on error 10 - missing thumbnail fileSync for entry' in /opt/kaltura/app/infra/log/KalturaLog.php:82
> Stack trace:
> [0.000323] [xx.xx.xx.xx] [1833893426] [PS2] [entry->getLocalThumbFilePath] ERR: exception 'Exception' with message 'No ready fileSync found on any DC.' in /opt/kaltura/app/infra/log/KalturaLog.php:82
> Stack trace:
> [0.000505] [xx.xx.xx.xx] [1833893426] [PS2] [KExternalErrors::dieError] ERR: exception 'Exception' with message 'exiting on error 10 - missing thumbnail fileSync for entry' in /opt/kaltura/app/infra/log/KalturaLog.php:82
> Stack trace:
> [0.000403] [xx.xx.xx.xx] [1536857479] [PS2] [entry->getLocalThumbFilePath] ERR: exception 'Exception' with message 'No ready fileSync found on any DC.' in /opt/kaltura/app/infra/log/KalturaLog.php:82
> Stack trace:
> [0.000376] [xx.xx.xx.xx] [1536857479] [PS2] [KExternalErrors::dieError] ERR: exception 'Exception' with message 'exiting on error 10 - missing thumbnail fileSync for entry' in /opt/kaltura/app/infra/log/KalturaLog.php:82
> Stack trace:
> [0.000389] [xx.xx.xx.xx] [559696639] [PS2] [kCoreException->__construct] ERR: exception 'kFileSyncException' with message 'no ready filesync on current DC' in /opt/kaltura/app/alpha/apps/kaltura/lib/myEntryUtils.class.php:780
> Stack trace:
> [0.000418] [xx.xx.xx.xx] [7516887] [PS2] [kCoreException->__construct] ERR: exception 'kFileSyncException' with message 'no ready filesync on current DC' in /opt/kaltura/app/alpha/apps/kaltura/lib/myEntryUtils.class.php:780
> Stack trace:
> [0.005982] [xx.xx.xx.xx] [1076343810] [PS2] [kCoreException->__construct] ERR: exception 'kFileSyncException' with message 'no ready filesync on current DC' in /opt/kaltura/app/alpha/apps/kaltura/lib/myEntryUtils.class.php:780
> Stack trace:
> [0.000400] [xx.xx.xx.xx] [936576604] [PS2] [kCoreException->__construct] ERR: exception 'kFileSyncException' with message 'no ready filesync on current DC' in /opt/kaltura/app/alpha/apps/kaltura/lib/myEntryUtils.class.php:780
> Stack trace:
> [0.000395] [xx.xx.xx.xx] [1471568018] [PS2] [kCoreException->__construct] ERR: exception 'kFileSyncException' with message 'no ready filesync on current DC' in /opt/kaltura/app/alpha/apps/kaltura/lib/myEntryUtils.class.php:780
> Stack trace:
> [0.000301] [xx.xx.xx.xx] [559696639] [PS2] [entry->getLocalThumbFilePath] ERR: exception 'Exception' with message 'No ready fileSync found on any DC.' in /opt/kaltura/app/infra/log/KalturaLog.php:82
> Stack trace:
> [0.000427] [xx.xx.xx.xx] [559696639] [PS2] [KExternalErrors::dieError] ERR: exception 'Exception' with message 'exiting on error 10 - missing thumbnail fileSync for entry' in /opt/kaltura/app/infra/log/KalturaLog.php:82
> Stack trace:
> [0.000248] [xx.xx.xx.xx] [7516887] [PS2] [entry->getLocalThumbFilePath] ERR: exception 'Exception' with message 'No ready fileSync found on any DC.' in /opt/kaltura/app/infra/log/KalturaLog.php:82
> Stack trace:
> [0.000337] [xx.xx.xx.xx] [7516887] [PS2] [KExternalErrors::dieError] ERR: exception 'Exception' with message 'exiting on error 10 - missing thumbnail fileSync for entry' in /opt/kaltura/app/infra/log/KalturaLog.php:82
> Stack trace:
> [0.000275] [xx.xx.xx.xx] [1076343810] [PS2] [entry->getLocalThumbFilePath] ERR: exception 'Exception' with message 'No ready fileSync found on any DC.' in /opt/kaltura/app/infra/log/KalturaLog.php:82
> Stack trace:
> [0.000410] [xx.xx.xx.xx] [1076343810] [PS2] [KExternalErrors::dieError] ERR: exception 'Exception' with message 'exiting on error 10 - missing thumbnail fileSync for entry' in /opt/kaltura/app/infra/log/KalturaLog.php:82
> Stack trace:
> [0.000310] [xx.xx.xx.xx] [936576604] [PS2] [entry->getLocalThumbFilePath] ERR: exception 'Exception' with message 'No ready fileSync found on any DC.' in /opt/kaltura/app/infra/log/KalturaLog.php:82
> Stack trace:
> [0.000315] [xx.xx.xx.xx] [936576604] [PS2] [KExternalErrors::dieError] ERR: exception 'Exception' with message 'exiting on error 10 - missing thumbnail fileSync for entry' in /opt/kaltura/app/infra/log/KalturaLog.php:82
> Stack trace:
> [0.000275] [xx.xx.xx.xx] [1471568018] [PS2] [entry->getLocalThumbFilePath] ERR: exception 'Exception' with message 'No ready fileSync found on any DC.' in /opt/kaltura/app/infra/log/KalturaLog.php:82
> Stack trace:
> [0.000336] [xx.xx.xx.xx] [1471568018] [PS2] [KExternalErrors::dieError] ERR: exception 'Exception' with message 'exiting on error 10 - missing thumbnail fileSync for entry' in /opt/kaltura/app/infra/log/KalturaLog.php:82
> Stack trace:
> [0.000640] [xx.xx.xx.xx] [1826362694] [PS2] [kCoreException->__construct] ERR: exception 'kFileSyncException' with message 'no ready filesync on current DC' in /opt/kaltura/app/alpha/apps/kaltura/lib/myEntryUtils.class.php:780
> Stack trace:
> [0.000461] [xx.xx.xx.xx] [787321210] [PS2] [kCoreException->__construct] ERR: exception 'kFileSyncException' with message 'no ready filesync on current DC' in /opt/kaltura/app/alpha/apps/kaltura/lib/myEntryUtils.class.php:780
> Stack trace:
> [0.000397] [xx.xx.xx.xx] [1327160362] [PS2] [kCoreException->__construct] ERR: exception 'kFileSyncException' with message 'no ready filesync on current DC' in /opt/kaltura/app/alpha/apps/kaltura/lib/myEntryUtils.class.php:780
> Stack trace:
> [0.000254] [xx.xx.xx.xx] [1826362694] [PS2] [entry->getLocalThumbFilePath] ERR: exception 'Exception' with message 'No ready fileSync found on any DC.' in /opt/kaltura/app/infra/log/KalturaLog.php:82
> Stack trace:
> [0.000500] [xx.xx.xx.xx] [1826362694] [PS2] [KExternalErrors::dieError] ERR: exception 'Exception' with message 'exiting on error 10 - missing thumbnail fileSync for entry' in /opt/kaltura/app/infra/log/KalturaLog.php:82
> Stack trace:
> [0.008157] [xx.xx.xx.xx] [296211533] [PS2] [kCoreException->__construct] ERR: exception 'kFileSyncException' with message 'no ready filesync on current DC' in /opt/kaltura/app/alpha/apps/kaltura/lib/myEntryUtils.class.php:780
> Stack trace:
> [0.000265] [xx.xx.xx.xx] [787321210] [PS2] [entry->getLocalThumbFilePath] ERR: exception 'Exception' with message 'No ready fileSync found on any DC.' in /opt/kaltura/app/infra/log/KalturaLog.php:82
> Stack trace:
> [0.000336] [xx.xx.xx.xx] [787321210] [PS2] [KExternalErrors::dieError] ERR: exception 'Exception' with message 'exiting on error 10 - missing thumbnail fileSync for entry' in /opt/kaltura/app/infra/log/KalturaLog.php:82
> Stack trace:
> [0.000263] [xx.xx.xx.xx] [1327160362] [PS2] [entry->getLocalThumbFilePath] ERR: exception 'Exception' with message 'No ready fileSync found on any DC.' in /opt/kaltura/app/infra/log/KalturaLog.php:82
> Stack trace:
> [0.000345] [xx.xx.xx.xx] [1327160362] [PS2] [KExternalErrors::dieError] ERR: exception 'Exception' with message 'exiting on error 10 - missing thumbnail fileSync for entry' in /opt/kaltura/app/infra/log/KalturaLog.php:82
> Stack trace:
> [0.000262] [xx.xx.xx.xx] [296211533] [PS2] [entry->getLocalThumbFilePath] ERR: exception 'Exception' with message 'No ready fileSync found on any DC.' in /opt/kaltura/app/infra/log/KalturaLog.php:82
> Stack trace:
> [0.000329] [xx.xx.xx.xx] [296211533] [PS2] [KExternalErrors::dieError] ERR: exception 'Exception' with message 'exiting on error 10 - missing thumbnail fileSync for entry' in /opt/kaltura/app/infra/log/KalturaLog.php:82
> Stack trace:
> [0.001081] [xx.xx.xx.xx] [1782487401] [PS2] [kCoreException->__construct] ERR: exception 'kFileSyncException' with message 'no ready filesync on current DC' in /opt/kaltura/app/alpha/apps/kaltura/lib/myEntryUtils.class.php:780
> Stack trace:
> [0.000329] [xx.xx.xx.xx] [1782487401] [PS2] [entry->getLocalThumbFilePath] ERR: exception 'Exception' with message 'No ready fileSync found on any DC.' in /opt/kaltura/app/infra/log/KalturaLog.php:82
> Stack trace:
> [0.000837] [xx.xx.xx.xx] [1782487401] [PS2] [KExternalErrors::dieError] ERR: exception 'Exception' with message 'exiting on error 10 - missing thumbnail fileSync for entry' in /opt/kaltura/app/infra/log/KalturaLog.php:82
> Stack trace:
Uploading video is successful when uploading from Kaltura Android Client app.
But when I try to access it from a Kaltura Android Client app then got Error saying.
"Invalid data format. Select another!"
And video does not play.