Unable to retrieve Catagories via the API

Community Forums API and App Developers Support
1

I am getting back a response from the API containing my video asset, however “catagorization” is missing.
I am using the Node.js lib

and get back a response … with this included:

"status" : 2,
     "votes" : 0,
     "categories" : "",
     "name" : "BLAH",
     "plays" : 0,

The code is as follows:

var id = req.params.id;
var mycb = function (success, results) {
if (!success) {
  //console.log("failed:" + results);
  res.json(success);
} else {
  //console.log("passed:" + require('util').inspect(success, false, null));
  res.json(success);
}

};

  if(!id) {
    res.json("{error: no id supplied}");
  } else {
    var config = new Kaltura.KalturaConfiguration(1111111);
    config.serviceUrl = SERVICE_URL;
var client = new Kaltura.KalturaClient(config);
client.session.start(function (ks) {
      if (ks.code && ks.message) {
        //console.log('Error starting session', success, ks);
      } else {
        client.setKs(ks);
        var type = require('kaltura/KalturaVO');
        var filter = new type.KalturaMediaEntryFilter();
        var pager = new type.KalturaFilterPager();
        //var filter = new Filter();
        filter.referenceIdEqual = id;

        //console.log("Success: " + require('util').inspect(client, false, null));
        var res = client.media.listAction(mycb, filter, pager);
        //console.log("result is " + res);

      }
    }, "9c06b188bfb571ae1111111",
    "avron@1111111.com",
    Kaltura.enums.KalturaSessionType.ADMIN,
    1111111);

I have also set the entitlements via the KMC to have no restrictions

Any ideas ?

2

Hello,

Not quite sure I understand what you mean by “Categorization is missing”?
Basically, an entry object would have:
categories fish
categoriesIds 12

i.e, a class member called ‘categories’ with a CSV of the category names and ‘categoriesIds’ with their IDs.
Are you sure the entries you are looking at are attached to a category? do you see them as attached to a category in KMC?
Also, as far as restrictions go, you can always create a session, passing disableentitlement as the privileges param, that is the last param when calling session.start()

3

Yes the Category and CatagoryIDs fields are blank,but can see them in the KMC

4

Also my API starts a session as ADMIN, so I image entitlements should not come into it ??

5

I ran with “disableentitlement”

client.session.start(function (ks) {
      if (ks.code && ks.message) {
        //console.log('Error starting session', success, ks);
      } else {
        client.setKs(ks);
        var type = require('kaltura/KalturaVO');
        var filter = new type.KalturaMediaEntryFilter();
        var pager = new type.KalturaFilterPager();
        //var filter = new Filter();
        filter.referenceIdEqual = id;

        //console.log("Success: " + require('util').inspect(client, false, null));
        var res = client.media.listAction(mycb, filter, pager);
        //console.log("result is " + res);

      }
    }, "xxxxxxxxxxxxxxx",
    "a@xxxxxx.com",
    Kaltura.enums.KalturaSessionType.ADMIN,
    xxxxxxx,"", "disableentitlement");

Still nothing in the respective fields

6

Jess,

Do you have any further thoughts on this ?

7

Do it work when you try it from the testme console?
Also, are you working on SaaS or a self hosted ENV? If the latter, do you have several sphinx instances? perhaps they are not en-sync?

8

Does not work on “testme” either … we are SaaS customer, have raised a ticket - waiting response.