I am facing a bad issue, I tried installing kaltura version 11.5, 11.2, and many more but facing a issue that i am able to upload a file from publisher console and is able to list the content. but whenever i try uploading file from test console API it uploads in /opt/kaltura/web/content/uploads but i can’t see it in content list from publisher GUI.
First and foremost, are you trying to login to KMC with the admin partner created during the install or did you create a partner from the Admin Console? if the first, then this is problem number one, you need to create a partner from admin console and use it in KMC.
If this is not the issue, please describe exactly what the action you are taking is and what happens.
- opening your browser’s dev tools and looking for errors in the Network and Console tabs
from the shell and looking at the outputted errors and then going to the logs under /opt/kaltura/log and looking at the lines before the actual errors to understand what caused it.