Hi
I am setting up S3 remote storage and delivery profiles via API for an existing partner within Kaltura, but I can’t seem to get playback to work. Using Kaltura v 9.19.4.
When I try to play the file I can see in the network developer tools the error:
X-Kaltura:error-25
X-Kaltura-App:exiting on error 25 - wrong query attributes, This format is unsupported
And the player just says that the Media was not found.
If you want I can show you the code used for creating the delivery profiles and remote storage profile.
Would appreciate any kind of assistance thanks.