here is the log
2015-04-06 06:35:44 [0.009963] [182.73.244.10] [1165790430] [API] [global] DEBUG: >------------------------------------- api_v3 -------------------------------------
2015-04-06 06:35:44 [0.000282] [182.73.244.10] [1165790430] [API] [global] INFO: API-start pid:1467
2015-04-06 06:35:44 [0.001746] [182.73.244.10] [1165790430] [API] [KalturaFrontController->run] DEBUG: Params [Array
(
[service] => stats
[action] => reportError
[kalsig] => c2ce9cbc950a8011658664830cacae80
[errorMessage] => pid: 101| uiconfId: 23448276| referrer: htp://104.239.197.32/index.php/kmc/kmc4#content|manage| resourceUrl: htp://104.239.197.32:80/p/101/sp/10100/playManifest/entryId/0_43d3opa1/format/rtmp/protocol/rtmp/cdnHost/104.239.197.32/ks/YTgwZWI4NzUxZDA4NGVlZDk1YmFkNmEyOWQ2ZTRkYzAzOGZjNGFkZHwxMDE7MTAxOzE0MjgzODMwNDQ7MjsxNDI4Mjk2NjQ0LjEyMTU7c3RldmVAYmFieWZsaXgubmV0O2Rpc2FibGVlbnRpdGxlbWVudDs7/uiConfId/23448276/a/a.f4m?referrer=aHR0cDovLzEwNC4yMzkuMTk3LjMyL2luZGV4LnBocC9rbWMva21jNCNjb250ZW50fG1hbmFnZQ==
| Flavor index : 0| Error ID: 1009| Error Message: | Stack Trace: null| Initial flavor index: 0| mediaUrl: http://104.239.197.32:80/p/101/sp/10100/playManifest/entryId/0_43d3opa1/format/rtmp/protocol/rtmp/cdnHost/104.239.197.32/ks/YTgwZWI4NzUxZDA4NGVlZDk1YmFkNmEyOWQ2ZTRkYzAzOGZjNGFkZHwxMDE7MTAxOzE0MjgzODMwNDQ7MjsxNDI4Mjk2NjQ0LjEyMTU7c3RldmVAYmFieWZsaXgubmV0O2Rpc2FibGVlbnRpdGxlbWVudDs7/uiConfId/23448276/a/a.f4m?referrer=aHR0cDovLzEwNC4yMzkuMTk3LjMyL2luZGV4LnBocC9rbWMva21jNCNjb250ZW50fG1hbmFnZQ==
[ignoreNull] => 1
[ks] => YTgwZWI4NzUxZDA4NGVlZDk1YmFkNmEyOWQ2ZTRkYzAzOGZjNGFkZHwxMDE7MTAxOzE0MjgzODMwNDQ7MjsxNDI4Mjk2NjQ0LjEyMTU7c3RldmVAYmFieWZsaXgubmV0O2Rpc2FibGVlbnRpdGxlbWVudDs7
[apiVersion] => 3.1.5
[clientTag] => kdp:v3.9.9
[errorCode] => mediaError
[partnerId] => 101
)
]
2015-04-06 06:35:44 [0.005633] [182.73.244.10] [1165790430] [API] [KalturaDispatcher->dispatch] DEBUG: Dispatching service [stats], action [reporterror], reqIndex [1] with params Array
(
[0] => mediaError
[1] => pid: 101| uiconfId: 23448276| referrer: htp://104.239.197.32/index.php/kmc/kmc4#content|manage| resourceUrl: htp://104.239.197.32:80/p/101/sp/10100/playManifest/entryId/0_43d3opa1/format/rtmp/protocol/rtmp/cdnHost/104.239.197.32/ks/YTgwZWI4NzUxZDA4NGVlZDk1YmFkNmEyOWQ2ZTRkYzAzOGZjNGFkZHwxMDE7MTAxOzE0MjgzODMwNDQ7MjsxNDI4Mjk2NjQ0LjEyMTU7c3RldmVAYmFieWZsaXgubmV0O2Rpc2FibGVlbnRpdGxlbWVudDs7/uiConfId/23448276/a/a.f4m?referrer=aHR0cDovLzEwNC4yMzkuMTk3LjMyL2luZGV4LnBocC9rbWMva21jNCNjb250ZW50fG1hbmFnZQ==
| Flavor index : 0| Error ID: 1009| Error Message: | Stack Trace: null| Initial flavor index: 0| mediaUrl: htp://104.239.197.32:80/p/101/sp/10100/playManifest/entryId/0_43d3opa1/format/rtmp/protocol/rtmp/cdnHost/104.239.197.32/ks/YTgwZWI4NzUxZDA4NGVlZDk1YmFkNmEyOWQ2ZTRkYzAzOGZjNGFkZHwxMpDE7MTAxOzE0MjgzODMwNDQ7MjsxNDI4Mjk2NjQ0LjEyMTU7c3RldmVAYmFieWZsaXgubmV0O2Rpc2FibGVlbnRpdGxlbWVudDs7/uiConfId/23448276/a/a.f4m?referrer=aHR0cDovLzEwNC4yMzkuMTk3LjMyL2luZGV4LnBocC9rbWMva21jNCNjb250ZW50fG1hbmFnZQ==
)
2015-04-06 06:35:44 [0.023468] [182.73.244.10] [1165790430] [API] [KalturaPDO->__construct] DEBUG: conn took - 0.00051116943359375 seconds to mysql:host=127.0.0.1;port=3306;dbname=kaltura;
2015-04-06 06:35:44 [0.000452] [182.73.244.10] [1165790430] [API] [Propel::initConnection] NOTICE: total conn took 0.0011351108551025 mysql:host=127.0.0.1;port=3306;dbname=kaltura;
2015-04-06 06:35:44 [0.000729] [182.73.244.10] [1165790430] [API] [KalturaStatement->execute] DEBUG: /* new-kaltura-ce[1165790430][propel] / SELECT kuser.ID, kuser.LOGIN_DATA_ID, kuser.IS_ADMIN, kuser.SCREEN_NAME, kuser.FULL_NAME, kuser.FIRST_NAME, kuser.LAST_NAME, kuser.EMAIL, kuser.SHA1_PASSWORD, kuser.SALT, kuser.DATE_OF_BIRTH, kuser.COUNTRY, kuser.STATE, kuser.CITY, kuser.ZIP, kuser.URL_LIST, kuser.PICTURE, kuser.ICON, kuser.ABOUT_ME, kuser.TAGS, kuser.TAGLINE, kuser.NETWORK_HIGHSCHOOL, kuser.NETWORK_COLLEGE, kuser.NETWORK_OTHER, kuser.MOBILE_NUM, kuser.MATURE_CONTENT, kuser.GENDER, kuser.REGISTRATION_IP, kuser.REGISTRATION_COOKIE, kuser.IM_LIST, kuser.VIEWS, kuser.FANS, kuser.ENTRIES, kuser.STORAGE_SIZE, kuser.PRODUCED_KSHOWS, kuser.STATUS, kuser.CREATED_AT, kuser.UPDATED_AT, kuser.PARTNER_ID, kuser.DISPLAY_IN_SEARCH, kuser.PARTNER_DATA, kuser.PUSER_ID, kuser.ADMIN_TAGS, kuser.INDEXED_PARTNER_DATA_INT, kuser.INDEXED_PARTNER_DATA_STRING, kuser.CUSTOM_DATA, kuser.TYPE FROM kuser
WHERE kuser.PARTNER_ID=‘101’ AND kuser.PUSER_ID=‘steve@babyflix.net’ AND kuser.STATUS<>‘2’ ORDER BY kuser.UPDATED_AT DESC LIMIT 1
2015-04-06 06:35:44 [0.000788] [182.73.244.10] [1165790430] [API] [KalturaStatement->execute] DEBUG: Sql took - 0.00066113471984863 seconds
2015-04-06 06:35:44 [0.012681] [182.73.244.10] [1165790430] [API] [KalturaStatement->execute] DEBUG: / new-kaltura-ce[1165790430][propel] / SELECT invalid_session.ID, invalid_session.KS, invalid_session.KS_VALID_UNTIL, invalid_session.CREATED_AT, invalid_session.ACTIONS_LIMIT, invalid_session.TYPE FROM invalid_session
WHERE (invalid_session.TYPE=‘0’ AND invalid_session.KS=‘a80eb8751d084eed95bad6a29d6e4dc038fc4add’) LIMIT 1
2015-04-06 06:35:44 [0.000458] [182.73.244.10] [1165790430] [API] [KalturaStatement->execute] DEBUG: Sql took - 0.00027704238891602 seconds
2015-04-06 06:35:44 [0.005019] [182.73.244.10] [1165790430] [API] [KalturaStatement->execute] DEBUG: / new-kaltura-ce[1165790430][propel] / SELECT permission.ID, permission.TYPE, permission.NAME, permission.FRIENDLY_NAME, permission.DESCRIPTION, permission.PARTNER_ID, permission.STATUS, permission.DEPENDS_ON_PERMISSION_NAMES, permission.TAGS, permission.CREATED_AT, permission.UPDATED_AT, permission.CUSTOM_DATA FROM permission
WHERE permission.PARTNER_ID IN (‘101’,‘0’) AND permission.NAME=‘FEATURE_END_USER_REPORTS’ ORDER BY permission.STATUS ASC LIMIT 1
2015-04-06 06:35:44 [0.000443] [182.73.244.10] [1165790430] [API] [KalturaStatement->execute] DEBUG: Sql took - 0.00029110908508301 seconds
2015-04-06 06:35:44 [0.002897] [182.73.244.10] [1165790430] [API] [KalturaStatement->execute] DEBUG: / new-kaltura-ce[1165790430][propel] / SELECT kuser.ID, kuser.LOGIN_DATA_ID, kuser.IS_ADMIN, kuser.SCREEN_NAME, kuser.FULL_NAME, kuser.FIRST_NAME, kuser.LAST_NAME, kuser.EMAIL, kuser.SHA1_PASSWORD, kuser.SALT, kuser.DATE_OF_BIRTH, kuser.COUNTRY, kuser.STATE, kuser.CITY, kuser.ZIP, kuser.URL_LIST, kuser.PICTURE, kuser.ICON, kuser.ABOUT_ME, kuser.TAGS, kuser.TAGLINE, kuser.NETWORK_HIGHSCHOOL, kuser.NETWORK_COLLEGE, kuser.NETWORK_OTHER, kuser.MOBILE_NUM, kuser.MATURE_CONTENT, kuser.GENDER, kuser.REGISTRATION_IP, kuser.REGISTRATION_COOKIE, kuser.IM_LIST, kuser.VIEWS, kuser.FANS, kuser.ENTRIES, kuser.STORAGE_SIZE, kuser.PRODUCED_KSHOWS, kuser.STATUS, kuser.CREATED_AT, kuser.UPDATED_AT, kuser.PARTNER_ID, kuser.DISPLAY_IN_SEARCH, kuser.PARTNER_DATA, kuser.PUSER_ID, kuser.ADMIN_TAGS, kuser.INDEXED_PARTNER_DATA_INT, kuser.INDEXED_PARTNER_DATA_STRING, kuser.CUSTOM_DATA, kuser.TYPE FROM kuser
WHERE kuser.PARTNER_ID=‘101’ AND kuser.PUSER_ID=‘steve@babyflix.net’ AND kuser.STATUS<>‘2’ LIMIT 1
2015-04-06 06:35:44 [0.000467] [182.73.244.10] [1165790430] [API] [KalturaStatement->execute] DEBUG: Sql took - 0.00033402442932129 seconds
2015-04-06 06:35:44 [0.000545] [182.73.244.10] [1165790430] [API] [KalturaStatement->execute] DEBUG: / new-kaltura-ce[1165790430][propel] / SELECT partner.ID, partner.PARTNER_NAME, partner.PARTNER_ALIAS, partner.URL1, partner.URL2, partner.SECRET, partner.ADMIN_SECRET, partner.MAX_NUMBER_OF_HITS_PER_DAY, partner.APPEAR_IN_SEARCH, partner.DEBUG_LEVEL, partner.CREATED_AT, partner.UPDATED_AT, partner.ANONYMOUS_KUSER_ID, partner.KS_MAX_EXPIRY_IN_SECONDS, partner.CREATE_USER_ON_DEMAND, partner.PREFIX, partner.ADMIN_NAME, partner.ADMIN_EMAIL, partner.DESCRIPTION, partner.COMMERCIAL_USE, partner.MODERATE_CONTENT, partner.NOTIFY, partner.CUSTOM_DATA, partner.SERVICE_CONFIG_ID, partner.STATUS, partner.CONTENT_CATEGORIES, partner.TYPE, partner.PHONE, partner.DESCRIBE_YOURSELF, partner.ADULT_CONTENT, partner.PARTNER_PACKAGE, partner.USAGE_PERCENT, partner.STORAGE_USAGE, partner.EIGHTY_PERCENT_WARNING, partner.USAGE_LIMIT_WARNING, partner.MONITOR_USAGE, partner.PRIORITY_GROUP_ID, partner.PARTNER_GROUP_TYPE, partner.PARTNER_PARENT_ID, partner.KMC_VERSION FROM partner
WHERE partner.ID='101’
2015-04-06 06:35:44 [0.000398] [182.73.244.10] [1165790430] [API] [KalturaStatement->execute] DEBUG: Sql took - 0.00027108192443848 seconds
2015-04-06 06:35:44 [0.002440] [182.73.244.10] [1165790430] [API] [KalturaStatement->execute] DEBUG: / new-kaltura-ce[1165790430][propel] / SELECT kuser_to_user_role.ID, kuser_to_user_role.KUSER_ID, kuser_to_user_role.USER_ROLE_ID, kuser_to_user_role.CREATED_AT, kuser_to_user_role.UPDATED_AT FROM kuser_to_user_role
WHERE kuser_to_user_role.KUSER_ID='9’
2015-04-06 06:35:44 [0.000293] [182.73.244.10] [1165790430] [API] [KalturaStatement->execute] DEBUG: Sql took - 0.00016522407531738 seconds
2015-04-06 06:35:44 [0.002405] [182.73.244.10] [1165790430] [API] [kPermissionManager::getFromCache] DEBUG: Found a cache value for key [role_2_partner_101_internal_0] map hash [c06486beced02e0ced7fee69290b5204] in layer [apcSerialized]
2015-04-06 06:35:44 [0.001439] [182.73.244.10] [1165790430] [API] [KalturaStatement->execute] DEBUG: / new-kaltura-ce[1165790430][propel] */ SELECT permission.ID, permission.TYPE, permission.NAME, permission.FRIENDLY_NAME, permission.DESCRIPTION, permission.PARTNER_ID, permission.STATUS, permission.DEPENDS_ON_PERMISSION_NAMES, permission.TAGS, permission.CREATED_AT, permission.UPDATED_AT, permission.CUSTOM_DATA FROM permission
WHERE permission.PARTNER_ID IN (‘101’,‘0’) AND permission.NAME=‘FEATURE_ENTITLEMENT’ ORDER BY permission.STATUS ASC LIMIT 1
2015-04-06 06:35:44 [0.000401] [182.73.244.10] [1165790430] [API] [KalturaStatement->execute] DEBUG: Sql took - 0.00025796890258789 seconds
2015-04-06 06:35:44 [0.000235] [182.73.244.10] [1165790430] [API] [KalturaActionReflector->initService] DEBUG: Create or retrieve instance of action class [StatsService]
2015-04-06 06:35:44 [0.000206] [182.73.244.10] [1165790430] [API] [KalturaDispatcher->dispatch] DEBUG: Invoke start
2015-04-06 06:35:44 [0.000468] [182.73.244.10] [1165790430] [API] [KalturaDispatcher->dispatch] DEBUG: Invoke took - 0.00045680999755859 seconds
2015-04-06 06:35:44 [0.000105] [182.73.244.10] [1165790430] [API] [KalturaDispatcher->dispatch] DEBUG: Dispatch took - 0.061108827590942 seconds, memory: 16252928
2015-04-06 06:35:44 [0.000186] [182.73.244.10] [1165790430] [API] [KalturaFrontController->serializeResponse] DEBUG: Serialize start
2015-04-06 06:35:44 [0.000151] [182.73.244.10] [1165790430] [API] [KalturaFrontController->serializeResponse] DEBUG: Serialize took - 0.00014710426330566
2015-04-06 06:35:44 [0.000094] [182.73.244.10] [1165790430] [API] [global] INFO: API-end [0.074331998825073]
2015-04-06 06:35:44 [0.000084] [182.73.244.10] [1165790430] [API] [global] DEBUG: <------------------------------------- api_v3 -------------------------------------
^C