Problem to add LiveEntry modul


I’m trying to test the creation of a live event in Kaltura, but in the admin portal, when I want to enable the LiveEntry modul, I got the following error message:

“Saving configuration FAILED
An error occurred while saving your configuration: live entries: Kaltura Live Streams feature is not enabled for this partner… Please check the logs for details.”

I don’t know what to do or where to look for the logs!
Is it because I’m on a trial? Do you know if it’s possible to try the live event portal? That’s what I’m interrested in Kaltura.

Thank you

Hi @mturgeon,

Please see my answer here: Not able to find Live Stream entry in Kaltura free trial

Hi Jess,

I’ve answered to your other topic…