I have recently installed Kaltura CE, everything appeared to install fine and for the most part everything looks to be working OK. I have uploaded a video and if I go to the video properties in KMC>Content>Entries and click on the Preview and Embed option a flash player is initially shown and the video plays fine. For our purposes we need a player that has an option to download the file so I created a new player in KMC>Studio with the required options however when I go back to the Preview and Embed option for the video and select the new player from the Select Player list the player is displayed but when I click on the play button the video does not play (shows spinning progress image).
The main difference I can see between the new player and the original is that the new player is HTML5 and the old is flash.
Any ideas why this new player will not work?