Hi Kaltura Community,
In our KMS, we want all users to use the auto-generated, 30 minute captioning. However, we want to restrict Human Professional captions and translations. If someone wants Human Professional, then I want that restricted so only certain users are able to request and certain users to be able to approve the request.
I’ve read documentation, namely: https://knowledge.kaltura.com/help/kaltura-reach-v2-kmskaf-administration-guide, and https://knowledge.kaltura.com/help/moderating-services-requests-and-general-statistics---reach-v2#caption_moderation.
Where I’m getting confused are all the settings in the REACH module of the KMS configuration area. It reads well but I don’t want to prevent auto-generated, 30 minute captioning or their ability to edit what is returned. I think I know which setting to check and uncheck and figured I’d ask you, good user, for guidance. Please let me know.