Hi
I upgrade my installation of 13.X to 14.5.
After this if i upload a new file the file was processed in batch but i cant see it to the contents in KMC.
The log of spinx service give me an error of:
error=unknown column: ‘entitled_kusers_view’
I rerun kaltura-sphinx.sh after create the file :
/opt/kaltura/app/configurations/sphinx_schema_update
same process of searchd stay running and i kill it manually.
the script and without error only some warning for:
WARNING: index ‘kaltura_base’: no fields configured (use rt_field directive) - NOT SERVING
WARNING: index ‘kaltura_base_gt_in_charset’: no fields configured (use rt_field directive) - NOT SERVING
but if i try to upload a new video i cant see it in contents in kmc.
Do you see entitled_kusers_view in /opt/kaltura/app/configurations/sphinx/kaltura.conf?
Assuming that you do, is it possible that you have a defunct searchd [that’s the main Sphinx binary] process that cannot be gracefully killed? That would account for such behaviour.
If that’s the case, I recommend you send SIGKILL to it [kill -9], ensure that it is indeed killed and then run /opt/kaltura/bin/kaltura-sphinx-reindex.sh. That should sort it out.
Ty
yes i see entitled_kusers_view in /opt/kaltura/app/configurations/sphinx/kaltura.conf .
I try ti kill the searchd processes but the respawn. I execute the script /opt/kaltura/bin/kaltura-sphinx-reindex.sh and the video i upload now was show in KMC.
Thank you very much
For you was an my error or an update error?
If you’re asking whether it was something you did wrong or not, I honestly can’t say for certain but as I mentioned before, it is possible that you had a defunct searchd proc which would account for the observed behaviour. After you killed it, kaltura-monit automatically started a new one which loaded the up to date configuration from /opt/kaltura/app/configurations/sphinx/kaltura.conf, thus solving your issue.