Kaltura11.14 - RemoteStorage - Problems with Thumbnails

Hello,

what you can do is to set the remote storage manually instead of auto
then create all the thumbnails you need,
when you are done, export all the videos and only thumbnails stay on local

you dont have to have the videos duplicated

Bryan

So is that done in my Remote Storage Profile? I have one configured as well as my Publisher set to Remote Storage First. What settings do I change in my storage profile, if any?

For example, I have these optoins at the bottom:

Advanced Path Manager Params (JSON):
[]
Flavor Params Source (0)
Flavor Params Mobile (3GP) (1)
Flavor Params Basic/Small - WEB/MBL (H264/400) (2)
Flavor Params Basic/Small - WEB/MBL (H264/600) (3)
Flavor Params SD/Small - WEB/MBL (H264/900) (4)
Flavor Params SD/Large - WEB/MBL (H264/1500) (5)
Flavor Params HD/720 - WEB (H264/2500) (6)
Flavor Params HD/1080 - WEB (H264/4000) (7)
Flavor Params WebM (8)
Flavor Params Source (32)
Flavor Params Basic/Small - WEB/MBL (H264/400) (33)
Flavor Params Basic/Small - WEB/MBL (H264/600) (34)
Flavor Params SD/Small - WEB/MBL (H264/900) (35)
Flavor Params Ingest 2 (36)
Flavor Params Ingest 3 (37)

The only ones checked are the two thumbnailParams I created at the bottom (36 and 37) at least I believe thats what those are.

Hello again,

you go to the admin console,
then select the desired partner, you have 2 menu sections right? which are Profiles and Actions
under the Profiles one, you click on Remote storage
then you have to see your current configured remote storage
in the actions menu, select Manual only
this will prevent your files to be exported, giving you a chance to create your thumbnails
when you are done, you can export manualy the base entry id, using the api_v3

I hope this helps

Bryan

Oh…so this would be something I’d do every time I add assets?

Hello,

yes and no,

you can create a simple script that exports all the videos
so you can leave it on local for 7 days for example
and export with that script every 7th day

you can also cron this script so everything is automatic

hope this helps

Bryan

Still having issues with this. It seems bizarre to me that it is well documented in the Kaltura APIs that the thumbnail APIs don’t work with the remote storage, yet by default they still try to use it and fail, resulting in broken thumbs.

I don’t see my thumbnailParam flavors at the bottom of the remote storage pages, either. Is there any way to force thumbnail flavors to stay in kaltura? My sourceRemoteStorageProfileId and remoteStorageProfileIds
are both set to 0, but they don’t show up.

TLDR: I have remote storage enabled and don’t want to send my thumbnail API generated thumbs there, since it doesn’t work.