Kaltura Community Edition QA Tracking - Community data sharing to improve platform stability and quality

Kaltura greatly respects its users’ privacy and takes it seriously. This document supplements the Kaltura Privacy Policy and Terms of Use, to describe the data collection handled in self-installed Kaltura CE deployments as defined below.

To improve your Kaltura experience and provide you with the best service, during the installation of Kaltura CE, Kaltura asks for user’s consent to collect necessary data and information regarding your installation and use of Kaltura and analyze it to provide an upgraded and more stable platform and services.

This data helps uncover problems users may encounter when installing or using Kaltura, so we can improve the quality, performance, and security of the platform accordingly.

By allowing Kaltura to collect data about your installation and contact you for further discourse, we may also be able provide more effective assistance in the event that you encounter an installation issues.

Information Collection and Use

You may review the platform installation packages code to review the events data that we collect. These may update from time to time.

Confidentiality and Security

  • We limit access to personal information about you to employees who we believe reasonably need to come into contact with that information to provide products or services to you or in order to do their jobs.
  • We have physical, electronic, and procedural safeguards to protect personal information about you.
  • To learn more about security, including the security steps we have taken and security steps you can take, please contact us at security@kaltura.com.

Changes to this Privacy Policy

Kaltura may update this policy from time to time. We will notify you about significant changes in the way we treat personal information by sending a notice to the primary email address specified in your Kaltura account or by placing a prominent notice on our site.

Questions and Suggestions

If you have questions or suggestions, please [Contact Us](https://corp.kaltura.com/company/contact-us).