I am trying to install latest Kaltura (10.4.0-1) on “Red Hat Enterprise Linux Server release 6.6 (Santiago)”. Have been running into several issues with the installation, especially with getting Admin Console to work. (Errors such as “Publisher: Invalid user id” when I login to Admin Console, a random “Invalid_KS” etc). I got around all those issues and some other issues with installer, after fair amount of troubleshooting. Now, I am running into this error when I try to launch Admin Console:
2015-02-16 16:19:37 [0.000988] [50.184.217.225] [219539087] [API] [KalturaFrontController->getExceptionObject] ERR: exception 'KalturaAPIException' with message 'Invalid object id [0]' in /opt/kaltura/app/api_v3/services/UserRoleService.php:91
Ran kaltura-sanity.sh
Output:
[Space on /] [PASSED, RC: 0] - [.003070132]
[Space on /opt/kaltura/web] [PASSED, RC: 0] - [.003066093]
[Check httpd daemon status] [PASSED, RC: 0] - [.025768718]
Napping 1 seconds to allow the daemon httpd to finish its init after monit restarted it..
Napping 1 seconds to allow the daemon httpd to finish its init after monit restarted it..
Napping 1 seconds to allow the daemon httpd to finish its init after monit restarted it..
Napping 1 seconds to allow the daemon httpd to finish its init after monit restarted it..
Napping 1 seconds to allow the daemon httpd to finish its init after monit restarted it..
Napping 1 seconds to allow the daemon httpd to finish its init after monit restarted it..
Napping 1 seconds to allow the daemon httpd to finish its init after monit restarted it..
Napping 1 seconds to allow the daemon httpd to finish its init after monit restarted it..
Napping 1 seconds to allow the daemon httpd to finish its init after monit restarted it..
Napping 1 seconds to allow the daemon httpd to finish its init after monit restarted it..
[Check httpd daemon is started by Monit] [PASSED, RC: 0] - [11.321704310]
[check daemon httpd init status] [PASSED, RC: 0] - [.005055916]
[Check kaltura-sphinx daemon status] [PASSED, RC: 0] - [.036161250]
Napping 1 seconds to allow the daemon kaltura-sphinx to finish its init after monit restarted it..
Napping 1 seconds to allow the daemon kaltura-sphinx to finish its init after monit restarted it..
Napping 1 seconds to allow the daemon kaltura-sphinx to finish its init after monit restarted it..
Napping 1 seconds to allow the daemon kaltura-sphinx to finish its init after monit restarted it..
Napping 1 seconds to allow the daemon kaltura-sphinx to finish its init after monit restarted it..
Napping 1 seconds to allow the daemon kaltura-sphinx to finish its init after monit restarted it..
Napping 1 seconds to allow the daemon kaltura-sphinx to finish its init after monit restarted it..
[Check kaltura-sphinx daemon is started by Monit] [PASSED, RC: 0] - [7.779686113]
[check daemon kaltura-sphinx init status] [PASSED, RC: 0] - [.004314777]
[Check kaltura-batch daemon status] [PASSED, RC: 0] - [.025591255]
Napping 1 seconds to allow the daemon kaltura-batch to finish its init after monit restarted it..
Napping 1 seconds to allow the daemon kaltura-batch to finish its init after monit restarted it..
Napping 1 seconds to allow the daemon kaltura-batch to finish its init after monit restarted it..
Napping 1 seconds to allow the daemon kaltura-batch to finish its init after monit restarted it..
Napping 1 seconds to allow the daemon kaltura-batch to finish its init after monit restarted it..
Napping 1 seconds to allow the daemon kaltura-batch to finish its init after monit restarted it..
Napping 1 seconds to allow the daemon kaltura-batch to finish its init after monit restarted it..
Napping 1 seconds to allow the daemon kaltura-batch to finish its init after monit restarted it..
[Check kaltura-batch daemon is started by Monit] [PASSED, RC: 0] - [8.215515169]
[check daemon kaltura-batch init status] [PASSED, RC: 0] - [.003919044]
[Check kaltura-monit daemon status] [PASSED, RC: 0] - [.017541722]
[check daemon kaltura-monit init status] [PASSED, RC: 0] - [.003928550]
[Check memcached daemon status] [PASSED, RC: 0] - [.017370444]
Napping 1 seconds to allow the daemon memcached to finish its init after monit restarted it..
Napping 1 seconds to allow the daemon memcached to finish its init after monit restarted it..
Napping 1 seconds to allow the daemon memcached to finish its init after monit restarted it..
Napping 1 seconds to allow the daemon memcached to finish its init after monit restarted it..
Napping 1 seconds to allow the daemon memcached to finish its init after monit restarted it..
Napping 1 seconds to allow the daemon memcached to finish its init after monit restarted it..
Napping 1 seconds to allow the daemon memcached to finish its init after monit restarted it..
[Check memcached daemon is started by Monit] [PASSED, RC: 0] - [7.262274607]
[check daemon memcached init status] [PASSED, RC: 0] - [.004111495]
[kaltura-html5lib ver in KMC config.ini] [PASSED, RC: 0] - [.067955556]
[kaltura-kdp3 ver in KDP3 config.ini] [PASSED, RC: 0] - [.036589998]
[kaltura-kmc ver in KMC config.ini] [PASSED, RC: 0] - [.041154677]
[Get KMC SWFs] [PASSED, RC: 0] - [.141444536]
[check_testme_page] [PASSED, RC: 0] - [10.098046282]
[check_kmc_index_page] [PASSED, RC: 0] - [.017431906]
[check_admin_console_index_page] [PASSED, RC: 0] - [10.148367195]
[check_studio_index_page] [FAILED, RC: 1] - [5.582479320]
[Create Partner] [FAILED, RC: 255] - [6.056216273]
Partner creation failed. I will skip all tests that require it.
[Red5 file upload] [PASSED, RC: 0] - [3.023562415]
Thank you for running Kaltura! To keep Kaltura viable, stable and well tested, please join the community and help by contributing sanity tests that verify overall platform stability: http://bit.ly/kaltura-ci , and by contributing to the project roadmap by solving simple tasks and challenges: http://bit.ly/kaltura-tasks.
Kaltlog shows these errors:
2015-02-16 17:28:47 [2117575988] [InfraBootstrapper->_initNavigation] DEBUG: Loading plugin[eventNotification]
2015-02-16 17:28:47 [2117575988] [InfraBootstrapper->_initNavigation] ERR: exception 'Exception' with message 'Class [KalturaInternalToolsPluginSystemHelperAction] requires permissions [Array
(
--
]' in /opt/kaltura/app/infra/log/KalturaLog.php:82
Stack trace:
#0 /opt/kaltura/app/ui_infra/InfraBootstrapper.php(113): KalturaLog::err('Class [KalturaI...')
--
#6 {main}
2015-02-16 17:28:47 [2117575988] [InfraBootstrapper->_initNavigation] ERR: exception 'Exception' with message 'Class [VirusScanListAction] requires permissions [Array
(
--
]' in /opt/kaltura/app/infra/log/KalturaLog.php:82
Stack trace:
#0 /opt/kaltura/app/ui_infra/InfraBootstrapper.php(113): KalturaLog::err('Class [VirusSca...')
--
#6 {main}
2015-02-16 17:28:47 [2117575988] [InfraBootstrapper->_initNavigation] ERR: exception 'Exception' with message 'Class [VirusScanConfigureAction] requires permissions [Array
(
--
]' in /opt/kaltura/app/infra/log/KalturaLog.php:82
Stack trace:
#0 /opt/kaltura/app/ui_infra/InfraBootstrapper.php(113): KalturaLog::err('Class [VirusSca...')
--
#6 {main}
2015-02-16 17:28:47 [2117575988] [InfraBootstrapper->_initNavigation] ERR: exception 'Exception' with message 'Class [VirusScanSetStatusAction] requires permissions [Array
(
--
]' in /opt/kaltura/app/infra/log/KalturaLog.php:82
Stack trace:
#0 /opt/kaltura/app/ui_infra/InfraBootstrapper.php(113): KalturaLog::err('Class [VirusSca...')
--
#6 {main}
2015-02-16 17:28:47 [2117575988] [InfraBootstrapper->_initNavigation] ERR: exception 'Exception' with message 'Class [DistributionProfileListAction] requires permissions [Array
(
--
]' in /opt/kaltura/app/infra/log/KalturaLog.php:82
Stack trace:
#0 /opt/kaltura/app/ui_infra/InfraBootstrapper.php(113): KalturaLog::err('Class [Distribu...')
--
#6 {main}
2015-02-16 17:28:47 [2117575988] [InfraBootstrapper->_initNavigation] ERR: exception 'Exception' with message 'Class [DistributionProfileConfigureAction] requires permissions [Array
(
--
]' in /opt/kaltura/app/infra/log/KalturaLog.php:82
Stack trace:
#0 /opt/kaltura/app/ui_infra/InfraBootstrapper.php(113): KalturaLog::err('Class [Distribu...')
--
#6 {main}
2015-02-16 17:28:47 [2117575988] [InfraBootstrapper->_initNavigation] ERR: exception 'Exception' with message 'Class [DistributionProfileUpdateStatusAction] requires permissions [Array
(
--
]' in /opt/kaltura/app/infra/log/KalturaLog.php:82
Stack trace:
#0 /opt/kaltura/app/ui_infra/InfraBootstrapper.php(113): KalturaLog::err('Class [Distribu...')
--
#6 {main}
2015-02-16 17:28:47 [2117575988] [InfraBootstrapper->_initNavigation] ERR: exception 'Exception' with message 'Class [GenericDistributionProvidersListAction] requires permissions [Array
(
--
]' in /opt/kaltura/app/infra/log/KalturaLog.php:82
Stack trace:
#0 /opt/kaltura/app/ui_infra/InfraBootstrapper.php(113): KalturaLog::err('Class [GenericD...')
--
#6 {main}
2015-02-16 17:28:47 [2117575988] [InfraBootstrapper->_initNavigation] ERR: exception 'Exception' with message 'Class [GenericDistributionProviderConfigureAction] requires permissions [Array
(
--
]' in /opt/kaltura/app/infra/log/KalturaLog.php:82
Stack trace:
#0 /opt/kaltura/app/ui_infra/InfraBootstrapper.php(113): KalturaLog::err('Class [GenericD...')
--
#6 {main}
2015-02-16 17:28:47 [2117575988] [InfraBootstrapper->_initNavigation] ERR: exception 'Exception' with message 'Class [GenericDistributionProviderDeleteAction] requires permissions [Array
(
--
]' in /opt/kaltura/app/infra/log/KalturaLog.php:82
Stack trace:
#0 /opt/kaltura/app/ui_infra/InfraBootstrapper.php(113): KalturaLog::err('Class [GenericD...')
--
#6 {main}
2015-02-16 17:28:47 [2117575988] [InfraBootstrapper->_initNavigation] ERR: exception 'Exception' with message 'Class [XsltTesterAction] requires permissions [Array
(
--
]' in /opt/kaltura/app/infra/log/KalturaLog.php:82
Stack trace:
#0 /opt/kaltura/app/ui_infra/InfraBootstrapper.php(113): KalturaLog::err('Class [XsltTest...')
--
#6 {main}
2015-02-16 17:28:47 [2117575988] [InfraBootstrapper->_initNavigation] ERR: exception 'Exception' with message 'Class [XsltTesterApiAction] requires permissions [Array
(
--
]' in /opt/kaltura/app/infra/log/KalturaLog.php:82
Stack trace:
#0 /opt/kaltura/app/ui_infra/InfraBootstrapper.php(113): KalturaLog::err('Class [XsltTest...')
--
#6 {main}
2015-02-16 17:28:47 [2117575988] [InfraBootstrapper->_initNavigation] ERR: exception 'Exception' with message 'Class [DropFolderListAction] requires permissions [Array
(
--
]' in /opt/kaltura/app/infra/log/KalturaLog.php:82
Stack trace:
#0 /opt/kaltura/app/ui_infra/InfraBootstrapper.php(113): KalturaLog::err('Class [DropFold...')
--
#6 {main}
2015-02-16 17:28:47 [2117575988] [InfraBootstrapper->_initNavigation] ERR: exception 'Exception' with message 'Class [DropFolderConfigureAction] requires permissions [Array
(
--
]' in /opt/kaltura/app/infra/log/KalturaLog.php:82
Stack trace:
#0 /opt/kaltura/app/ui_infra/InfraBootstrapper.php(113): KalturaLog::err('Class [DropFold...')
--
#6 {main}
2015-02-16 17:28:47 [2117575988] [InfraBootstrapper->_initNavigation] ERR: exception 'Exception' with message 'Class [DropFolderSetStatusAction] requires permissions [Array
(
--
]' in /opt/kaltura/app/infra/log/KalturaLog.php:82
Stack trace:
#0 /opt/kaltura/app/ui_infra/InfraBootstrapper.php(113): KalturaLog::err('Class [DropFold...')
--
#6 {main}
2015-02-16 17:28:47 [2117575988] [InfraBootstrapper->_initNavigation] ERR: exception 'Exception' with message 'Class [EventNotificationTemplatesListAction] requires permissions [Array
(
--
]' in /opt/kaltura/app/infra/log/KalturaLog.php:82
Stack trace:
#0 /opt/kaltura/app/ui_infra/InfraBootstrapper.php(113): KalturaLog::err('Class [EventNot...')
--
#6 {main}
2015-02-16 17:28:47 [2117575988] [InfraBootstrapper->_initNavigation] ERR: exception 'Exception' with message 'Class [EventNotificationTemplateConfigureAction] requires permissions [Array
(
--
]' in /opt/kaltura/app/infra/log/KalturaLog.php:82
Stack trace:
#0 /opt/kaltura/app/ui_infra/InfraBootstrapper.php(113): KalturaLog::err('Class [EventNot...')
--
#6 {main}
2015-02-16 17:28:47 [2117575988] [InfraBootstrapper->_initNavigation] ERR: exception 'Exception' with message 'Class [EventNotificationTemplateUpdateStatusAction] requires permissions [Array
(
--
]' in /opt/kaltura/app/infra/log/KalturaLog.php:82
Stack trace:
#0 /opt/kaltura/app/ui_infra/InfraBootstrapper.php(113): KalturaLog::err('Class [EventNot...')
--
==> /opt/kaltura/log/kaltura_apache_errors.log <==
[Mon Feb 16 17:28:53 2015] [error] [client 10.136.99.186] File does not exist: /opt/kaltura/app/alpha/web/apps
Any suggestions on how to fix these errors?