HTML5 player not working

Community Forums
1

Hello,

I installed community edition of kaltura at my server
And configured all the needful things

Also upload some videos and play it

But its playing in flash player, I had tried for HTML 5 player but i failed in it

when I am trying with html5 player “video” tag is coming but video is not showing

Please help me

2

Hello,

You need to go to KMC->Studio and create a new player. All new players are HTML5 and the legacy Flash ones are considered deprecated and should not be used.

Thanks,

3

I have tried all player
In output I got “Video” tag but only black part is there no any tools and no video is coming

Screenshot from 2015-12-03 10:09:24.png1920×922 149 KB

4

I installed community edition of kaltura at my server

And configured all the needful things

Also configured S3 storage

Its working with flash player but not with HTML5 Player

I can show controls and show statistics with right click option

But in Statistics I am getting

Media : (Source not found)

Please see (https://cloud.githubusercontent.com/assets/4122298/11557378/6dd06734-99d2-11e5-8264-4ae125ea4986.png)

Please help me

![screenshot from 2015-12-03 15 26 14]

5

Hi,

Please provide a URL to the embedded video so we can take a look.
Also, check the ‘console’ and ‘network’ tabs in the browser’s dev tools for errors.

6

http://52.7.133.49/index.php/extwidget/preview/partner_id/102/uiconf_id/23448217/entry_id/0_d32l9q0w/embed/dynamic?

7

your webserver is not serving http://52.2.185.107/html5/html5lib/v2.33/load.php

Check your file permissions in /opt/kaltura/web/html5/html5lib and your apache config.

Kind Regards,
Andrew

8

It should be http://52.7.133.49/html5/html5lib/v2.33/load.php instead of your given

What should be permission of this location or file, please describe me
/opt/kaltura/web/html5/html5lib

and what kind of changes I can do for apache config?

9

Issue solved all most
as you said 52.2.185.107
Then i remember 1 thing that my old IP was this
and new IP is 52.7.133.49
So i changed it at many config files manually and remain for some places like JS and Config files XML
I just changed it and its playing video properly thanks…

Thanks so much…