I was using Kaltura via a plugin on my Drupal website to host my videos. I just noticed that they are no longer playing.
In my Kaltura to Drupal Sever Integration Settings, I see the following error:
Drupal to Kaltura Session Test:
Session status: ERROR kaltura_error:
admin session: SERVICE_FORBIDDEN_PARTNER_DELETED The access to this service is forbidden since the specified partner is deleted
normal session: SERVICE_FORBIDDEN_PARTNER_DELETED The access to this service is forbidden since the specified partner is deleted
I also have a partner ID, email address and password, but not sure how or where I can use this information to get my videos back. I just want to download them to store locally if I can’t continue using Kaltura.
Please help!