Ftp remote storage custom port

Hi

I am using kaltura ce 11.4

I am trying to configure an ftp remote storage with custom port (2021) with no success.

I tried using : ip:2021 with no luck.

any suggestions?

thanks

Hi,

Please describe the steps you took when configuring it, also, check the logs to see what’s failing.
You can start by running:
# kaltlog
from the shell and look at the errors, then go to the relevant log under /opt/kaltura/log and look at lines before the actual error to see how it got to it.

Thanks but I don’t need to use special ports in remote ftp anymore.

it just says in the log Error: Can’t connect
it adds port 21 anyway to the address