I did not know the exact date of server installation therefore, Iâve set dim_sync_last_update value as 20161007 ( date of kaltura-dwh-11.3.0-1.noarch pckage installation).
Now the current problem is that Kaltura analitics displays 0 for the uploads performed before the 20161007. Do you have any advice regarding the problem?
Analytics events are populated into the DB based on entries in the Apache access logs.
The parser looks at logs under /opt/kaltura/web/logs/.*kaltura.*_access.*.log-.*
Searching for log entries with the following pattern:
And so, the first question would be: do you have Apache access log files from before 2016-10-07 that have entries with the pattern âGET /api_v3/index.php?service=stats.&action=collect.â? If not, then that would explain why you cannot see any stats for these days.
In case youâve deleted the logs, you can make this query to see whether or not the DWH parser logged these files as parsed by making the following query:
mysql> select * from kalturadw_ds.files where insert_time >=%Y%m%d;
And check if actual data about entries play and views was inserted:
mysql> select * from kalturadw.dwh_fact_events where event_date_id >=%Y%m%d ;