CE 11.6 SSL Centos 6.7
Analytics are not working in KMC. I followed the Troubleshooting Help instructions on: https://github.com/kaltura/platform-install-packages/blob/Kajam-11.2.0/doc/kaltura-packages-faq.md#analytics-issues
I get the following when I run: /opt/kaltura/bin/kaltura-run-dwh.sh
[root@player log]# /opt/kaltura/bin/kaltura-run-dwh.sh
reading config file /etc/logrotate.d/kaltura_apache
reading config info for /opt/kaltura/log/kaltura_apache_errors.log
error: /etc/logrotate.d/kaltura_apache:12 unknown option ‘su’ – ignoring line
error: /etc/logrotate.d/kaltura_apache:12 unexpected text
reading config info for /opt/kaltura/log/kaltura_apache_access.log
error: /etc/logrotate.d/kaltura_apache:26 unknown option ‘su’ – ignoring line
error: /etc/logrotate.d/kaltura_apache:26 unexpected text
reading config info for /opt/kaltura/log/kaltura_apache_errors_ssl.log
error: /etc/logrotate.d/kaltura_apache:40 unknown option ‘su’ – ignoring line
error: /etc/logrotate.d/kaltura_apache:40 unexpected text
reading config info for /opt/kaltura/log/kaltura_apache_access_ssl.log
error: /etc/logrotate.d/kaltura_apache:54 unknown option ‘su’ – ignoring line
error: /etc/logrotate.d/kaltura_apache:54 unexpected text
Handling 4 logs
rotating pattern: /opt/kaltura/log/kaltura_apache_errors.log forced from command line (5 rotations)
empty log files are not rotated, old logs are removed
considering log /opt/kaltura/log/kaltura_apache_errors.log
log needs rotating
rotating log /opt/kaltura/log/kaltura_apache_errors.log, log->rotateCount is 5
dateext suffix '-20160126’
glob pattern '-[0-9][0-9][0-9][0-9][0-9][0-9][0-9][0-9]'
destination /opt/kaltura/log/kaltura_apache_errors.log-20160126.gz already exists, skipping rotation
rotating pattern: /opt/kaltura/log/kaltura_apache_access.log forced from command line (5 rotations)
empty log files are not rotated, old logs are removed
considering log /opt/kaltura/log/kaltura_apache_access.log
log needs rotating
rotating log /opt/kaltura/log/kaltura_apache_access.log, log->rotateCount is 5
dateext suffix '-20160126’
glob pattern '-[0-9][0-9][0-9][0-9][0-9][0-9][0-9][0-9]'
glob finding old rotated logs failed
renaming /opt/kaltura/log/kaltura_apache_access.log to /opt/kaltura/log/kaltura_apache_access.log-20160126
compressing log with: /bin/gzip
running last action script
Reloading httpd:
rotating pattern: /opt/kaltura/log/kaltura_apache_errors_ssl.log forced from command line (5 rotations)
empty log files are not rotated, old logs are removed
considering log /opt/kaltura/log/kaltura_apache_errors_ssl.log
log /opt/kaltura/log/kaltura_apache_errors_ssl.log does not exist – skipping
not running postrotate script, since no logs were rotated
rotating pattern: /opt/kaltura/log/kaltura_apache_access_ssl.log forced from command line (5 rotations)
empty log files are not rotated, old logs are removed
considering log /opt/kaltura/log/kaltura_apache_access_ssl.log
log /opt/kaltura/log/kaltura_apache_access_ssl.log does not exist – skipping
not running last action script, since no logs will be rotated
[root@player log]# clear
[root@player log]# /opt/kaltura/bin/kaltura-run-dwh.sh
reading config file /etc/logrotate.d/kaltura_apache
reading config info for /opt/kaltura/log/kaltura_apache_errors.log
error: /etc/logrotate.d/kaltura_apache:12 unknown option ‘su’ – ignoring line
error: /etc/logrotate.d/kaltura_apache:12 unexpected text
reading config info for /opt/kaltura/log/kaltura_apache_access.log
error: /etc/logrotate.d/kaltura_apache:26 unknown option ‘su’ – ignoring line
error: /etc/logrotate.d/kaltura_apache:26 unexpected text
reading config info for /opt/kaltura/log/kaltura_apache_errors_ssl.log
error: /etc/logrotate.d/kaltura_apache:40 unknown option ‘su’ – ignoring line
error: /etc/logrotate.d/kaltura_apache:40 unexpected text
reading config info for /opt/kaltura/log/kaltura_apache_access_ssl.log
error: /etc/logrotate.d/kaltura_apache:54 unknown option ‘su’ – ignoring line
error: /etc/logrotate.d/kaltura_apache:54 unexpected text
Handling 4 logs
rotating pattern: /opt/kaltura/log/kaltura_apache_errors.log forced from command line (5 rotations)
empty log files are not rotated, old logs are removed
considering log /opt/kaltura/log/kaltura_apache_errors.log
log needs rotating
rotating log /opt/kaltura/log/kaltura_apache_errors.log, log->rotateCount is 5
dateext suffix '-20160126’
glob pattern '-[0-9][0-9][0-9][0-9][0-9][0-9][0-9][0-9]'
destination /opt/kaltura/log/kaltura_apache_errors.log-20160126.gz already exists, skipping rotation
rotating pattern: /opt/kaltura/log/kaltura_apache_access.log forced from command line (5 rotations)
empty log files are not rotated, old logs are removed
considering log /opt/kaltura/log/kaltura_apache_access.log
log needs rotating
rotating log /opt/kaltura/log/kaltura_apache_access.log, log->rotateCount is 5
dateext suffix '-20160126’
glob pattern '-[0-9][0-9][0-9][0-9][0-9][0-9][0-9][0-9]'
glob finding old rotated logs failed
renaming /opt/kaltura/log/kaltura_apache_access.log to /opt/kaltura/log/kaltura_apache_access.log-20160126
compressing log with: /bin/gzip
running last action script
Reloading httpd:
rotating pattern: /opt/kaltura/log/kaltura_apache_errors_ssl.log forced from command line (5 rotations)
empty log files are not rotated, old logs are removed
considering log /opt/kaltura/log/kaltura_apache_errors_ssl.log
log /opt/kaltura/log/kaltura_apache_errors_ssl.log does not exist – skipping
not running postrotate script, since no logs were rotated
rotating pattern: /opt/kaltura/log/kaltura_apache_access_ssl.log forced from command line (5 rotations)
empty log files are not rotated, old logs are removed
considering log /opt/kaltura/log/kaltura_apache_access_ssl.log
log /opt/kaltura/log/kaltura_apache_access_ssl.log does not exist – skipping
not running last action script, since no logs will be rotated