Access denied for user root in a docker fresh installation

fravetier · October 12, 2016, 3:56pm

Hi,
I followed https://github.com/kaltura/platform-install-packages/blob/master/doc/install-docker.md
When I run
docker exec -i -t kaltura /root/install/install.sh
It ask me for root user, I let de default and then it asks me a root password only for installation, I entered root because I do not know what to set.
Then I got the error
Checking MySQL version.. ERROR 1045 (28000): Access denied for user 'root'@'localhost' (using password: YES)

I guess that the kaltura docker is embedding the mysql server but I do not know its root password!

jess · October 12, 2016, 4:48pm

Hi,

The documentation needs a bit of revising [will get to it in a moment], you should run:
# docker exec -i -t kaltura /root/install/install.sh your_mysql_root_desired_passwd

or else, you can follow:

github.com

kaltura/platform-install-packages/blob/master/doc/install-docker.md#unattended-installation

# Installing Kaltura Docker container 
This guide describes docker container installation of an all-in-one Kaltura server and applies to all docker engines on linux, windows and mac.

[Kaltura Inc.](http://corp.kaltura.com) also provides commercial solutions and services including pro-active platform monitoring, applications, SLA, 24/7 support and professional services. If you're looking for a commercially supported video platform  with integrations to commercial encoders, streaming servers, eCDN, DRM and more - Start a [Free Trial of the Kaltura.com Hosted Platform](http://corp.kaltura.com/free-trial) or learn more about [Kaltura' Commercial OnPrem Edition™](http://corp.kaltura.com/Deployment-Options/Kaltura-On-Prem-Edition). For existing RPM based users, Kaltura offers commercial upgrade options.

#### Table of Contents

[Prerequites](install-docker.md#prerequites)

[Step-by-step Installation](install-docker.md#step-by-step-installation)

[Unattended Installation](install-docker.md#unattended-installation)

## Prerequites

Installed [Docker Engine](https://docs.docker.com/engine/installation).

## Step-by-step Installation

### Pre-Install notes

This file has been truncated. show original

if you edit the template, pre-set all needed params and copy the file onto container:/root/install/config.ans , you will not be prompted for anything interactively.

fravetier · October 13, 2016, 7:17am

Thank you. The problem is solved.
I have another problem at the end :
kaltura-batch-12.2.0-1.noarch
base-config completed successfully, if you ever want to re-configure your system (e.g. change DB hostname) run the following script:
# rm /opt/kaltura/app/base-config.lock
# /opt/kaltura/bin/kaltura-base-config.sh

ERROR: could not retreive partner.admin_secret for id -1. It probably means you did not yet run /opt/kaltura/app/kaltura-base-config.sh yet. Please do.
ERROR: /opt/kaltura/bin/kaltura-batch-config.sh failed:( You can re-run it when the issue is fixed.

jess · October 13, 2016, 11:16am

Hi,

This means something went wrong during the DB deployment phase. I suggest you drop the existing DB by calling:
# /opt/kaltura/bin/kaltura-drop-db.sh
and then rerun the install script. If something fails, it should be outputted in RED onto STDOUT/STDERR.
Please then post the full output here so I can help you further.

Thanks,

fravetier · October 20, 2016, 9:29am

Thanks so this is what I’ve done :
docker exec -i -t kaltura /opt/kaltura/bin/kaltura-drop-db.sh

jess · October 20, 2016, 10:04am

All right… did you re-run docker exec -i -t kaltura /opt/kaltura/bin/kaltura-configure-all.sh afterwards? are we OK now?

fravetier · October 23, 2016, 1:07pm

Yes but the problem was not coming from that.
The problem was the URL that I’ve set to access to the service. The URL is used during the installation process (it seems).