We are not using any custom code, we are just setting up a delivery profile of type ‘Level3_RTMP’ and enabling tokenization under “Tokenizer Configuration” .
The issue is that if you load the player the first time it will work and play. however if you try to play again it will say “media not found” and if you inspect network in chrome it shows an error 500 when trying to load the a.f4m
The logs file says:
==> /opt/kaltura/log/kaltura_apache_errors.log <==
[Wed Nov 19 16:34:47 2014] [error] [client 213.165.161.85] PHP Fatal error: Class 'kDeliveryUtils' not found in /opt/kaltura/app/alpha/apps/kaltura/lib/storage/urlTokenizers/kLevel3UrlTokenizer.php on line 89, referer: http://staging-aws.streamuk.com/index.php/extwidget/preview/partner_id/2000519/uiconf_id/23448134/entry_id/0_km2umjk6/embed/auto?&flashvars[streamerType]=rtmp&flashvars[mediaProtocol]=rtmp
The VERY unusual thing is that if you restart httpd on the server it will work but only once, then it will start giving error 500 again!