Hello,
I am not able to log in to KMC. This is the output of kaltlog.
Please reply as soon as possible.
2015-10-05 19:11:08 [0.000657] [127.0.0.1] [1805039911] [5] [API] [kCoreException->__construct] ERR: exception ‘kCoreException’ with message ‘INVALID_STR’ in /opt/kaltura/app/alpha/apps/kaltura/lib/kCurrentContext.class.php:209
Stack trace:
#0 /opt/kaltura/app/api_v3/lib/KalturaDispatcher.php(77): kCurrentContext::initKsPartnerUser(‘NGMyNTYzYmIwNjV…’, ‘-1’, ‘’)
==> /opt/kaltura/log/batch/kschedulehelper-0-2015-10-05.err.log <==
PHP Fatal error: Uncaught exception ‘KalturaException’ with message ‘Invalid KS “NGMyNTYzYmIwNjVlNWIwOWQyMjg2NDY2OWY3OGEyNzcwOWJjMWY3ZHwtMTs7MTQ0NjY0NDQ2ODsyOzE0NDQwNTI0NjguMTc4NDtiYXRjaFVzZXI7ZGlzYWJsZWVudGl0bGVtZW50Oy0xOw==”, Error “-1,INVALID_STR”’ in /opt/kaltura/app/batch/client/KalturaClientBase.php:768
Stack trace:
#0 /opt/kaltura/app/batch/client/KalturaClient.php(4558): KalturaClientBase->throwExceptionIfError(Array)
]
2015-10-05 19:11:10 [0.000905] [172.31.29.176] [482153967] [4] [API] [ks->logError] ERR: exception ‘Exception’ with message ‘Hash [c02da56545e282668a17dd26f7527bcef155df9f] doesn’t match the sha1 on the salt on partner [-1].’ in /opt/kaltura/app/infra/log/KalturaLog.php:83
Stack trace:
#0 /opt/kaltura/app/alpha/apps/kaltura/lib/webservices/kSessionUtils.class.php(698): KalturaLog::err(‘Hash [c02da5654…’)
#9 {main}
2015-10-05 19:11:10 [0.000690] [172.31.29.176] [482153967] [5] [API] [kCoreException->__construct] ERR: exception ‘kCoreException’ with message ‘INVALID_STR’ in /opt/kaltura/app/alpha/apps/kaltura/lib/kCurrentContext.class.php:209
Stack trace:
#0 /opt/kaltura/app/api_v3/lib/KalturaDispatcher.php(77): kCurrentContext::initKsPartnerUser(‘YzAyZGE1NjU0NWU…’, ‘-1’, ‘’)
]
2015-10-05 19:11:14 [0.000904] [127.0.0.1] [399131872] [4] [API] [ks->logError] ERR: exception ‘Exception’ with message ‘Hash [18e62be0c1c72b4e086c39888972b3767873f95e] doesn’t match the sha1 on the salt on partner [-1].’ in /opt/kaltura/app/infra/log/KalturaLog.php:83
Stack trace:
#0 /opt/kaltura/app/alpha/apps/kaltura/lib/webservices/kSessionUtils.class.php(698): KalturaLog::err(‘Hash [18e62be0c…’)
]
2015-10-05 19:11:14 [0.000911] [127.0.0.1] [949622053] [4] [API] [ks->logError] ERR: exception ‘Exception’ with message ‘Hash [356c4ee140273dc817c59c90cb52bd1a0edfd09c] doesn’t match the sha1 on the salt on partner [-1].’ in /opt/kaltura/app/infra/log/KalturaLog.php:83
Stack trace:
#0 /opt/kaltura/app/alpha/apps/kaltura/lib/webservices/kSessionUtils.class.php(698): KalturaLog::err(‘Hash [356c4ee14…’)
]
2015-10-05 19:11:14 [0.000819] [127.0.0.1] [248948487] [4] [API] [ks->logError] ERR: exception ‘Exception’ with message ‘Hash [1ecfd06f437a420e5fe79cc94dc6f601fce698a0] doesn’t match the sha1 on the salt on partner [-1].’ in /opt/kaltura/app/infra/log/KalturaLog.php:83
Stack trace:
#0 /opt/kaltura/app/alpha/apps/kaltura/lib/webservices/kSessionUtils.class.php(698): KalturaLog::err(‘Hash [1ecfd06f4…’)
#9 {main}
2015-10-05 19:11:14 [0.010064] [127.0.0.1] [399131872] [5] [API] [kCoreException->__construct] ERR: exception ‘kCoreException’ with message ‘INVALID_STR’ in /opt/kaltura/app/alpha/apps/kaltura/lib/kCurrentContext.class.php:209
Stack trace:
#0 /opt/kaltura/app/api_v3/lib/KalturaDispatcher.php(77): kCurrentContext::initKsPartnerUser(‘MThlNjJiZTBjMWM…’, ‘-1’, ‘’)
2015-10-05 19:11:14 [0.000137] [127.0.0.1] [399131872] [7] [API] [KalturaFrontController->serializeResponse] DEBUG: Serialize took - 0.00013494491577148
2015-10-05 19:11:14 [0.006654] [127.0.0.1] [949622053] [5] [API] [kCoreException->__construct] ERR: exception ‘kCoreException’ with message ‘INVALID_STR’ in /opt/kaltura/app/alpha/apps/kaltura/lib/kCurrentContext.class.php:209
Stack trace:
#0 /opt/kaltura/app/api_v3/lib/KalturaDispatcher.php(77): kCurrentContext::initKsPartnerUser(‘MzU2YzRlZTE0MDI…’, ‘-1’, ‘’)
2015-10-05 19:11:14 [0.000489] [127.0.0.1] [949622053] [6] [API] [KalturaFrontController->serializeResponse] DEBUG: Serialize start
2015-10-05 19:11:14 [0.002996] [127.0.0.1] [248948487] [5] [API] [kCoreException->__construct] ERR: exception ‘kCoreException’ with message ‘INVALID_STR’ in /opt/kaltura/app/alpha/apps/kaltura/lib/kCurrentContext.class.php:209
Stack trace:
#0 /opt/kaltura/app/api_v3/lib/KalturaDispatcher.php(77): kCurrentContext::initKsPartnerUser(‘MWVjZmQwNmY0Mzd…’, ‘-1’, ‘’)
==> /opt/kaltura/log/batch/partnerloadcleanup-0-2015-10-05.err.log <==
PHP Fatal error: Uncaught exception ‘KalturaException’ with message ‘Invalid KS “MzU2YzRlZTE0MDI3M2RjODE3YzU5YzkwY2I1MmJkMWEwZWRmZDA5Y3wtMTs7MTQ0NjY0NDQ3NDsyOzE0NDQwNTI0NzQuMzM1OTtiYXRjaFVzZXI7ZGlzYWJsZWVudGl0bGVtZW50Oy0xOw==”, Error “-1,INVALID_STR”’ in /opt/kaltura/app/batch/client/KalturaClientBase.php:768
Stack trace:
#0 /opt/kaltura/app/batch/client/KalturaClient.php(1128): KalturaClientBase->throwExceptionIfError(Array)
==> /opt/kaltura/log/batch/dbcleanup-0-2015-10-05.err.log <==
PHP Fatal error: Uncaught exception ‘KalturaException’ with message ‘Invalid KS “MThlNjJiZTBjMWM3MmI0ZTA4NmMzOTg4ODk3MmIzNzY3ODczZjk1ZXwtMTs7MTQ0NjY0NDQ3NDsyOzE0NDQwNTI0NzQuMzM0NTtiYXRjaFVzZXI7ZGlzYWJsZWVudGl0bGVtZW50Oy0xOw==”, Error “-1,INVALID_STR”’ in /opt/kaltura/app/batch/client/KalturaClientBase.php:768
Stack trace:
#0 /opt/kaltura/app/batch/client/KalturaClient.php(1310): KalturaClientBase->throwExceptionIfError(Array)
==> /opt/kaltura/log/batch/jobsuspender-0-2015-10-05.err.log <==
PHP Fatal error: Uncaught exception ‘KalturaException’ with message ‘Invalid KS “MWVjZmQwNmY0MzdhNDIwZTVmZTc5Y2M5NGRjNmY2MDFmY2U2OThhMHwtMTs7MTQ0NjY0NDQ3NDsyOzE0NDQwNTI0NzQuMzM4MTtiYXRjaFVzZXI7ZGlzYWJsZWVudGl0bGVtZW50Oy0xOw==”, Error “-1,INVALID_STR”’ in /opt/kaltura/app/batch/client/KalturaClientBase.php:768
Stack trace:
#0 /opt/kaltura/app/batch/client/KalturaClient.php(1145): KalturaClientBase->throwExceptionIfError(A