Hello there,
I am using a drop folder to import stream recordings from Wowza. I am getting an error when Kaltura is transcoding the FLV from Wowza. Kaltura only seems to be able to take in the FLV files. I got the error from kaltlog.
> 2015-05-07 10:08:23 [0.000181] [72.240.230.7] [1288256940] [PS2] [kFileSyncUtils::getReadyFileSyncForKey] NOTICE: FileSync was not found
> 2015-05-07 10:08:23 [0.000499] [72.240.230.7] [1288256940] [PS2] [KExternalErrors::dieError] ERR: exception 'Exception' with message 'exiting on error 11 - processing capture thumbnail' in /opt/kaltura/app/infra/log/KalturaLog.php:82
> Stack trace:
> #0 /opt/kaltura/app/alpha/apps/kaltura/lib/KExternalErrors.class.php(117): KalturaLog::err('exiting on erro...')
> --
> 2015-05-07 10:09:18 [0.000458] [172.31.19.239] [1994581560] [API] [KalturaStatement->execute] DEBUG: Sql took - 0.00028204917907715 seconds
> 2015-05-07 10:09:18 [0.000304] [172.31.19.239] [1994581560] [API] [kFileSyncUtils::moveFromFile] ERR: exception 'Exception' with message 'file already exists' in /opt/kaltura/app/infra/log/KalturaLog.php:82
> Stack trace:
> #0 /opt/kaltura/app/alpha/apps/kaltura/lib/storage/kFileSyncUtils.class.php(443): KalturaLog::err('file already ex...')
> --
> #15 {main}
> 2015-05-07 10:09:18 [0.000334] [172.31.19.239] [1994581560] [API] [kFlowHelper::handleFlavorAssetConvertFinished] ERR: exception 'Exception' with message 'Saving conversion log: key [object_type:[4], object_id:[0_o9vrbyrv], version:[0], object_sub_type[2], partner_id[101]] already exists' in /opt/kaltura/app/infra/log/KalturaLog.php:82
> Stack trace:
> #0 /opt/kaltura/app/alpha/apps/kaltura/lib/batch2/kFlowHelper.php(746): KalturaLog::err('Saving conversi...')
> --
> [line:protected] => 43
> [trace:Exception:private] => Array
>
Also this error:
==> /opt/kaltura/log/kaltura_prod.log <==
2015-05-07 11:21:42 [0.011348] [72.240.230.7] [9351871] [PS2] [KExternalErrors::dieError] ERR: exception 'Exception' with message 'exiting on error 6 - requested flavor was not found' in /opt/kaltura/app/infra/log/KalturaLog.php:82
Stack trace:
#0 /opt/kaltura/app/alpha/apps/kaltura/lib/KExternalErrors.class.php(117): KalturaLog::err('exiting on erro...')
Any further clarification would be helpful.
The standard Wowza MP4 recordings will not import properly so I decided to switch to FLV. This I suspect was probably due to the fact that they are a flash essence in a MP4 wrapper.
Thanks as always,
Ken