embedPlayer.currentTime for mobile shows always 0

Community Forums Kaltura Players and Player Plugins
1

Problem with mobile devices - android and iOS.
Lets take specific class acPreview.js wich is a part of Access Control resposible for displaying the warning message when the allowed preview time pass.

There is if statement saying if (embedPlayer.currentTime >= ac.previewLength)
For any web browser class embedPlayer.currentTime shows the current time of the video
for mobile devices it always return 0

ac.previewLength is correct for both.

First question why for mobile devices currentTime always 0 / how to fix it?
Sec question what other property can I use there to determinate the current time instead?

2

no other place where I can take the current time from? and its working on Android and iOS

3

“mobile devices” should not return 0 for currentTIme. It should return the correct time per video playback position. Do you mean with the native SDK? or some other type of bug?

4

unfortunatelly they (mobile devivec) do return 0

bellow screenshot from Android 5.0

and here from the desktop browser:

My version of HTML5 player is v2.27

trace is done in acPreview.js just before the check:

if (embedPlayer.currentTime >= ac.previewLength) {
5

I have flagged this with the developers for immediate review.

6

I am also experiencing the same issue. Any idea on a possible fix kaltura please?