Content Won't Play In Any player

Community Forums Kaltura Players and Player Plugins
1

Did the upgrade to the latest version. Now my content will not play in any HTML5 Studio Player.

Here is the error from my browser’s console…

"kWidget: Kaltura HTML5 Version: 2.27" 101:47
HTTP "Content-Type" of "text/html" is not supported. Load of media resource http://ec2-54-172-77-66.compute-1.amazonaws.com/p/101/sp/10100/playManifest/entryId/0_wc0nrme5/flavorId/0_wdzl8pl0/format/url/protocol/http/a.mp4?referrer=aHR0cDovL2VjMi01NC0xNzItNzctNjYuY29tcHV0ZS0xLmFtYXpvbmF3cy5jb20=&ks=YzBmYjA5NWY5NTMyNDkxNGVjYTUwN2RhYzgzMGYxZGIyMWMxM2I0MnwxMDE7MTAxOzE0MjQxMzQ2MjE7MjsxNDI0MDQ4MjIxLjQ2NDg7a3ZlZGRlckB3dGx3LmNvbTtkaXNhYmxlZW50aXRsZW1lbnQ7Ow==&clientTag=html5:v2.27&uiConfId=23448423 failed. dynamic
2

When doing this:
# curl -I -v http://ec2-54-172-77-66.compute-1.amazonaws.com/p/101/sp/10100/playManifest/entryId/0_wc0nrme5/flavorId/0_wdzl8pl0/format/url/protocol/http/a.mp4

I see:
< X-Kaltura-App: exiting on error 1 - requested entry not found
X-Kaltura-App: exiting on error 1 - requested entry not found

Start by looking at ‘batch process control’ tab in the admin console, put in the entry ID and check for errors.