Cannot access admin_console after upgrade to 10.8

Community Forums Backend Server Support
1

Hello.

After Upgrade to 10.8 i cannot use /admin_console anymore. Kaltlog:

(oh and how do i use the code quotes?)


2015-04-20 09:22:23 [289199697] [InfraBootstrapper->_initNavigation] DEBUG: Loading plugin[eventNotification]
2015-04-20 09:22:23 [289199697] [InfraBootstrapper->_initNavigation] ERR: exception ‘Exception’ with message 'Class [KalturaInternalToolsPluginSystemHelperAction] requires permissions [Array
(

]’ in /opt/kaltura/app/infra/log/KalturaLog.php:82
Stack trace:
0 /opt/kaltura/app/ui_infra/InfraBootstrapper.php(113): KalturaLog::err(‘Class [KalturaI…’)

6 {main}
2015-04-20 09:22:23 [289199697] [InfraBootstrapper->_initNavigation] ERR: exception ‘Exception’ with message 'Class [VirusScanListAction] requires permissions [Array
(

]’ in /opt/kaltura/app/infra/log/KalturaLog.php:82
Stack trace:
0 /opt/kaltura/app/ui_infra/InfraBootstrapper.php(113): KalturaLog::err(‘Class [VirusSca…’)

6 {main}
2015-04-20 09:22:23 [289199697] [InfraBootstrapper->_initNavigation] ERR: exception ‘Exception’ with message 'Class [VirusScanConfigureAction] requires permissions [Array
(

]’ in /opt/kaltura/app/infra/log/KalturaLog.php:82
Stack trace:
0 /opt/kaltura/app/ui_infra/InfraBootstrapper.php(113): KalturaLog::err(‘Class [VirusSca…’)

6 {main}
2015-04-20 09:22:23 [289199697] [InfraBootstrapper->_initNavigation] ERR: exception ‘Exception’ with message 'Class [VirusScanSetStatusAction] requires permissions [Array
(

]’ in /opt/kaltura/app/infra/log/KalturaLog.php:82
Stack trace:
0 /opt/kaltura/app/ui_infra/InfraBootstrapper.php(113): KalturaLog::err(‘Class [VirusSca…’)

6 {main}
2015-04-20 09:22:23 [289199697] [InfraBootstrapper->_initNavigation] ERR: exception ‘Exception’ with message 'Class [DistributionProfileListAction] requires permissions [Array
(

]’ in /opt/kaltura/app/infra/log/KalturaLog.php:82
Stack trace:
0 /opt/kaltura/app/ui_infra/InfraBootstrapper.php(113): KalturaLog::err(‘Class [Distribu…’)

6 {main}
2015-04-20 09:22:23 [289199697] [InfraBootstrapper->_initNavigation] ERR: exception ‘Exception’ with message 'Class [DistributionProfileConfigureAction] requires permissions [Array
(

]’ in /opt/kaltura/app/infra/log/KalturaLog.php:82
Stack trace:
0 /opt/kaltura/app/ui_infra/InfraBootstrapper.php(113): KalturaLog::err(‘Class [Distribu…’)

6 {main}
2015-04-20 09:22:23 [289199697] [InfraBootstrapper->_initNavigation] ERR: exception ‘Exception’ with message 'Class [DistributionProfileUpdateStatusAction] requires permissions [Array
(

]’ in /opt/kaltura/app/infra/log/KalturaLog.php:82
Stack trace:
0 /opt/kaltura/app/ui_infra/InfraBootstrapper.php(113): KalturaLog::err(‘Class [Distribu…’)

6 {main}
2015-04-20 09:22:23 [289199697] [InfraBootstrapper->_initNavigation] ERR: exception ‘Exception’ with message 'Class [GenericDistributionProvidersListAction] requires permissions [Array
(

]’ in /opt/kaltura/app/infra/log/KalturaLog.php:82
Stack trace:
0 /opt/kaltura/app/ui_infra/InfraBootstrapper.php(113): KalturaLog::err(‘Class [GenericD…’)

6 {main}
2015-04-20 09:22:23 [289199697] [InfraBootstrapper->_initNavigation] ERR: exception ‘Exception’ with message 'Class [GenericDistributionProviderConfigureAction] requires permissions [Array
(

]’ in /opt/kaltura/app/infra/log/KalturaLog.php:82
Stack trace:
0 /opt/kaltura/app/ui_infra/InfraBootstrapper.php(113): KalturaLog::err(‘Class [GenericD…’)

6 {main}
2015-04-20 09:22:23 [289199697] [InfraBootstrapper->_initNavigation] ERR: exception ‘Exception’ with message 'Class [GenericDistributionProviderDeleteAction] requires permissions [Array
(

]’ in /opt/kaltura/app/infra/log/KalturaLog.php:82
Stack trace:
0 /opt/kaltura/app/ui_infra/InfraBootstrapper.php(113): KalturaLog::err(‘Class [GenericD…’)

6 {main}
2015-04-20 09:22:23 [289199697] [InfraBootstrapper->_initNavigation] ERR: exception ‘Exception’ with message 'Class [XsltTesterAction] requires permissions [Array
(

]’ in /opt/kaltura/app/infra/log/KalturaLog.php:82
Stack trace:
0 /opt/kaltura/app/ui_infra/InfraBootstrapper.php(113): KalturaLog::err(‘Class [XsltTest…’)

6 {main}
2015-04-20 09:22:23 [289199697] [InfraBootstrapper->_initNavigation] ERR: exception ‘Exception’ with message 'Class [XsltTesterApiAction] requires permissions [Array
(

]’ in /opt/kaltura/app/infra/log/KalturaLog.php:82
Stack trace:
0 /opt/kaltura/app/ui_infra/InfraBootstrapper.php(113): KalturaLog::err(‘Class [XsltTest…’)

6 {main}
2015-04-20 09:22:23 [289199697] [InfraBootstrapper->_initNavigation] ERR: exception ‘Exception’ with message 'Class [DropFolderListAction] requires permissions [Array
(

]’ in /opt/kaltura/app/infra/log/KalturaLog.php:82
Stack trace:
0 /opt/kaltura/app/ui_infra/InfraBootstrapper.php(113): KalturaLog::err(‘Class [DropFold…’)

6 {main}
2015-04-20 09:22:23 [289199697] [InfraBootstrapper->_initNavigation] ERR: exception ‘Exception’ with message 'Class [DropFolderConfigureAction] requires permissions [Array
(

]’ in /opt/kaltura/app/infra/log/KalturaLog.php:82
Stack trace:
0 /opt/kaltura/app/ui_infra/InfraBootstrapper.php(113): KalturaLog::err(‘Class [DropFold…’)

6 {main}
2015-04-20 09:22:23 [289199697] [InfraBootstrapper->_initNavigation] ERR: exception ‘Exception’ with message 'Class [DropFolderSetStatusAction] requires permissions [Array
(

]’ in /opt/kaltura/app/infra/log/KalturaLog.php:82
Stack trace:
0 /opt/kaltura/app/ui_infra/InfraBootstrapper.php(113): KalturaLog::err(‘Class [DropFold…’)

6 {main}
2015-04-20 09:22:23 [289199697] [InfraBootstrapper->_initNavigation] ERR: exception ‘Exception’ with message 'Class [EventNotificationTemplatesListAction] requires permissions [Array
(

]’ in /opt/kaltura/app/infra/log/KalturaLog.php:82
Stack trace:
0 /opt/kaltura/app/ui_infra/InfraBootstrapper.php(113): KalturaLog::err(‘Class [EventNot…’)

6 {main}
2015-04-20 09:22:23 [289199697] [InfraBootstrapper->_initNavigation] ERR: exception ‘Exception’ with message 'Class [EventNotificationTemplateConfigureAction] requires permissions [Array
(

]’ in /opt/kaltura/app/infra/log/KalturaLog.php:82
Stack trace:
0 /opt/kaltura/app/ui_infra/InfraBootstrapper.php(113): KalturaLog::err(‘Class [EventNot…’)

6 {main}
2015-04-20 09:22:23 [289199697] [InfraBootstrapper->_initNavigation] ERR: exception ‘Exception’ with message 'Class [EventNotificationTemplateUpdateStatusAction] requires permissions [Array
(

]’ in /opt/kaltura/app/infra/log/KalturaLog.php:82
Stack trace:
0 /opt/kaltura/app/ui_infra/InfraBootstrapper.php(113): KalturaLog::err(‘Class [EventNot…’)

==> /opt/kaltura/log/kaltura_apache_errors_ssl.log <==
[Mon Apr 20 09:22:23.525454 2015] [:error] [pid 1205] [client 151.252.43.182:50126] PHP Fatal error:  Call to undefined method Kaltura_Client_Client::setClientTag() in /opt/kaltura/app/ui_infra/Infra/ClientHelper.php on line 95, referer: https://videos.domain/admin_console/

2

Hello,

Seems the error is here:

Can you please:
# /etc/init.d/httpd stop
# /etc/init.d/kaltura-monit stop
# rm -rf /opt/kaltura/app/cache/*
# php /opt/kaltura/app/deployment/base/scripts/installPlugins.php
# /opt/kaltura/app/generator/generate.php
# /etc/init.d/httpd start
# /etc/init.d/kaltura-monit start

And recheck?