Hello everyone,
Just installed single box version of Kaltura but when log into KMC, I can only see the top menu bar, all content which should be displayed in the middle/central part of KMC are blank/white page. Any ideas how to debug this issue?
thanks in advance,
Lin
jess
July 3, 2015, 3:29pm
2
Use kaltlog from the shell to monitor the logs and also an HTTP sniffer from the client side to see what calls are failing.
Then we will know more.
Hi Jess,
Will do, for Kaltura log, do you mean this one?
# Frequently Asked Questions
### Before You Get Started Notes
* If you see a `#` at the beginning of a line, this line should be run as `root`.
### Commercial Editions and Paid Support
The Open Source Kaltura Platform is provided under the [AGPLv3 license](http://www.gnu.org/licenses/agpl-3.0.html) and with no commercial support or liability.
[Kaltura Inc.](http://corp.kaltura.com) also provides commercial solutions and services including pro-active platform monitoring, applications, SLA, 24/7 support and professional services. If you're looking for a commercially supported video platform with integrations to commercial encoders, streaming servers, eCDN, DRM and more - Start a [Free Trial of the Kaltura.com Hosted Platform](http://corp.kaltura.com/free-trial) or learn more about [Kaltura' Commercial OnPrem Edition™](http://corp.kaltura.com/Deployment-Options/Kaltura-On-Prem-Edition). For existing RPM based users, Kaltura offers commercial upgrade options.
### How to contribute
We value contributions from our CE user base very much. To make a contribution, follow the [See our CONTRIBUTERS doc](https://github.com/kaltura/platform-install-packages/blob/IX-9.19.0/doc/CONTRIBUTERS.md).
### Changing Apache configurations post install.
Sometimes, you may want to change deployment settings post installation, for example: replacing the domain, port or protocol, or changing the system to use SSL or stop using SSL.
You can run `/opt/kaltura/bin/kaltura-front-config.sh` as many times as you'd like with different values. The script will re-configure the system accordingly.
For instance, you may want to change the service URL, port or protocol.
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regards,
Lin
I also have similar issue, but still can’t figure what’s wrong. Maybe htey are not compatible at all?
jess
July 29, 2015, 2:25pm
6
What do you mean by ‘they are not compatible at all?’